Employment Type:

Full time

Shift:

Description:

ESSENTIAL FUNCTIONS

-Knows, understands, incorporates, and demonstrates the mission, vision, and values of Trinity Health in leadership, behaviors, practices, and decisions.

-Manages Human Resource service delivery for the HR Service Center areas of vendor administration, life status change administration, health and welfare plan administration, payroll processing systems, employment life cycle administration, or other Human Resources functional areas. Manages entry level case inquiries within the limits of the IRS Section 125 Plan and Trinity Health HR Policies.

-Audits monthly vendor billings and eligible participant and dependent reporting. Reviews and reconciles discrepancies with payroll; processes eligibility reports, court orders and status changes with insurance carrier and payroll. Researches and prepares reports and spreadsheets analyzing costs and participation.

-Assists with projects, such as Open Enrollment for supported RHM's to include testing and administrative responsibilities.

-Performs administrative activities, which includes completion, review, and approval of HR business transactions, preparing statistical/operational reports and conducting data integrity audits.

-Has proficient knowledge of Human Resource law, benefits plan design, IRS Code Section 125, ACA regulations, various payroll regulations, and HRIS reporting capabilities to effectively manage specialized job assignments.

-Maintains collaborative relationships with health ministries staff, Payroll, HR Operations, Legal Department, Total Rewards Benefits and Well-Being and vendors to facilitate efficient management of assignments.

-Maintains strong attention to detail while focusing on customer excellence by building rapport and establishing trust.

-Maintains case management technology to accurately log issues and notes for case assigned under stringent Legal Department requirements.

-Adheres to established regulations and ensures compliance for, processes, procedures, plans and systems.

-Maintains confidentiality of department and associate information according to established practice within HIPAA and NPPI guidelines.

-Maintains a working level knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Corporate Integrity Program, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFICATIONS

-Must possess a comprehensive knowledge of Human Resources, Health & Welfare Benefits implementation, annual enrollment, process integration and contact/service center operations, as normally obtained through an associate’s degree and four (4) years of experience in an HR specialist or customer support role in a high-volume work environment or an equivalent combination of education and experience.

Bachelor’s degree in business administration, Business Systems, Human Resources or related field is preferred. A CEBS or PHR, SHRM-CP certification is preferred.

-Experience in vendor management preferred.

Thorough understanding of benefit plan design and eligibility required.

-Proficient knowledge of HRIS required. Must possess a comprehensive knowledge of HRIS and HR processes, and an understanding of the downstream impact of transactions to benefits, pay, and other areas (Workday experience). Proficient knowledge of HR systems and tools and is able to identify when information appears out of alignment or incorrect. Familiarity with Workday, PeopleSoft, and Kronos time and attendance system preferred.

-Demonstrated decision making skills.  Excellent communication skills, including strong listening and comprehension skills, and excellent human relations and interpersonal skills. Strong analytic, problem solving, judgment and conflict resolution skills. 

-Ability to work independently with little supervision while organizing and prioritizing workload. Ability to handle multiple tasks, meet established deadlines and, with composure, work in a fast paced work environment.

-Ability to effectively interact and successfully represent the department with higher level managers, other various departments, functional areas and health ministries.

-Demonstrated proficiency in MS Office Suite.

-Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

-Must be able