Account Development Representative (Arabic speaker)

About us

At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.

This hybrid position requires two days per week in our Dublin office. 

About you 

You’re an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that’s internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. You’re ready for a challenge and aren’t afraid to try new ideas.

About your skills

• Continuous Learning – A strong desire to keep learning and growing, especially in technical competencies and organizational knowledge
• Analytical Problem Solving – The ability to break down moderately complex problems and find effective solutions using cross-functional communication and systems thinking
• Proactiveness and Initiative – Taking ownership of projects, prioritizing work independently, and leading moderately complex projects to completion
• Team-Oriented Mindset – Valuing collaboration, mutual recognition of accomplishments, and fostering a culture of humility and collective pride
• Adaptability in Technology – Comfort in using various technologies while maintaining services and optimizing code and processes

About this role 

The ADR role is a critical front-end sales position where you will handle all Udemy Business inbound inquiries. As an ADR, you will conduct discovery conversations with potential customers and use your understanding of Udemy Business to identify how we could help businesses and their employees do whatever comes next.

What you'll be doing

• Understand and convey the Udemy Business mission, value proposition, and product
• Become a brand ambassador by getting to know and love the Udemy Business product and story
• Maintain a high cadence of activities to develop inbound inquiries of Udemy Business through calls, video meetings, emails, and social media.
• Schedule product demonstrations with our Account Executives to further assess a prospect's business and potential for partnership with Udemy Business

What you’ll have 

• Fluency in both Arabic and English language
• Experience in business development (preferably outbound), sales or related field experience
• Self-motivated with a team player mentality, you’re passionate about your work
• Ability to develop compelling customer stories that deliver results, with a strong attention to detail and active listening
• Outstanding organisational and time-management skills, ability to prioritise tasks and mange ambiguity
• Excellent communication, interpersonal, organizational and telephone skills
• The ability and desire to work in a fast-paced, feedback-driven environment

 

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy 

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibiliti