Associate Medical Director- Greensboro, NC

Job Description:

About the Role: 

The Cityblock (CBH) Associate Market Medical Director is responsible for providing medical oversight to clinical staff across our home and community-based care teams and multiple Cityblock clinic locations in the market, focused on our different lines of business.. You will collaborate with our partners, and lead the development and refinement of clinical practices and policies. 

In partnership with the VP, [Market] Medical Practice, the AMMD collaborates with our health plan partners, and leads the development and refinement of clinical practices, strategic operations, and policies. The role works collaboratively with an interdisciplinary team of clinical and non-clinical leadership to support the market to hit their gross margin goal, clinical quality goals, and other essential market-specific goals. 

This role leads with passion for high quality, value-based care, operates and manages a large distributed workforce in a matrixed environment, and leads by example, with empathy, and positive influence to support the continuous improvements of our clinical care services.

Strategy 

• Develop and implement cost of care initiatives based on segmentation and other population health drivers and partner with your local care teams to further evaluate and iterate initiatives to support high quality member care, for both consented and pre-consented members

• Partner with Cityblock’s Data and Analytics teams to understand and map solutions to address drivers of utilization and translate this information to local care teams for iteration of potential data-driven solutions

• Lead clinical quality improvement initiatives that may span multiple locations and that focus on HEDIS, contracted or other determined clinical quality metrics, in partnership with Cityblock’s Quality Improvement team

• Decrease unnecessary hospitalizations, emergency room visits, and unnecessary speciality referrals

• Develop and implement strategies to right set Medicaid and Medicare revenue with the VP, Medical Practice and central BoI teams. 

Clinical Care and Oversight

• Collaborate with Clinical Staff Affairs to manage provider licensing, credentialing and ongoing competency requirements in order to assure market providers are adequately privileged for clinical care

• Manage market patient safety efforts and clinical risk management, achieving practice-level and individual patient quality outcomes, in partnership with Cityblock’s Patient Safety team

• Participate in the delivery of educational content around complex care delivery including geriatrics, palliative care, chronic disease management, social determinants of care, and integration of primary and behavioral health needs, across the entire care team including non-clinical staff

• Provide clinical care to an appropriate panel of members with complex needs, with an emphasis on chronic disease management, primary behavioral health, primary palliative care and substance use disorder diagnosis and treatment

• Work a full-time week and be prepared to join the Cityblock on-call schedule as needed. You may be expected to participate in a Saturday Rotation based on your market’s schedule. You may need to work outside of regular business hours to execute on the market’s clinical or business needs.

• Meet evolving monthly and quarterly targets for visits with Cityblock members, in both clinic and home setting 

• "Direct report providers report feeling supported by you, their manager: Minimal voluntary attrition

• Clinical cases of Providers meet standards for evidence based complex primary care

• Attend case conferences on regular basis to advise on clinical needs for presented members and establish goals as part of members' care plans. 

• Partner and network management

• Attend external meetings and activities to further the business goals of the organization

Operations

• Operate in lockstep with the Hub Operations team, to ensure the clinical needs are met by practice management, flagging any concerns or processes that you experience or that are raised by your team.

Requirements for the Role: 

• Graduate from an accredited medical college (within the United States/Canada) or from an unaccredited medical college (outside of the United State/Canada).

• Board certification in a major p