Associate Manager, Clinical Operations

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

• Manage and oversee staff day to day activities providing direct supervision, including but not limited to the following: hiring, training (ensuring tools and support is provided to enable staff to be competent and successful in roles), scheduling, and maintain time sheets.
• Meet regularly with staff and maintains1:1 meetings, coaching/counseling. Escalates appropriately concerns and issues to senior leadership and HR as appropriate.
• Identify, develop and modify operational systems, training programs, tools, processes and/or materials to optimize staff develop, high performance culture, and streamline operations in the clinic,
• Meets regularly with Operations Management team (and others as applicable) to proactively plan needs for upcoming studies, including identification of strategies to optimize staffing
• Possesses thorough knowledge of all current study protocols.
• Provide clinical input on protocols in development and assess feasibility. Identifies risks and strategies to mitigate risk and supports leading next steps with implementation.
• Provides Department feasibility assessments for study protocols and design when programs are being considered through Business Development.
• Interface with key departments to discuss status of current studies at PAREXEL, as well as strategies for any potential challenges, including but not limit to staffing, vendor or hospital issues.
• Provide continued contact with the Sponsor for duration of the clinical study including entertaining Sponsor during site visits.
• Work closely with Advertising/Enrollment Departments on recruitment strategy/issues as appropriate.
• Review Draft consents and offers suggestions to Regulatory Compliance.
• Manage all aspects of departmental performance improvement strategies including: identifying areas for improvement, developing action plans in conjunction with all affected areas/staff, tracking results and reporting results to upper management.
• Determine the necessity for the creation of departmental Clinical Operating Guidelines (COGs) and Standard Operating Procedures (SOPs) to meet hospital/facility requirements.
• Maintain and update knowledge of Good Clinical Practices (GCPs)/Good Documentation Practices (GDPs) and their proper application. Reinforces the use of GCPs/GDPs departmentally through example and staff training.

​Qualifications:

• 3 + years of clinical experience in an acute hospital setting or comparable experience in a clinical research environment is required.
• Located within a commutable distance to Glendale, CA
• Experienced line manager to 10 or more employees

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Benefits: this role is eligible for an annual bonus, benefits (dental, vision, medical) are available day one of work

Base Pay Range: $80,000.00 - $95,000.00 annually

Actual salaries may vary within the range based on several factors including, but not limited to education, training, experience, professional achievement, and location.

In addition to base salary, some roles may be eligible