Sr. Systems Engineer (multiple openings)

Company Description

Visa Technology and Operations LLC is a Visa company. Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Visa Technology & Operations LLC, a Visa Inc. company, needs a Sr. Systems Engineer (multiple openings) in Austin, TX to analyze new hardware model specs against business requirements and work with vendors, stakeholders, and end users in the certification process to ensure applications meet business requirements as well as technical and security requirements. Test and certify new client-side hardware and drivers for compatibility and usability in the company’s environment. Perform root cause analysis to identify and resolve performance bottlenecks with Windows and Mac workstations. Evaluate new hardware releases, fixes, security, and driver updates and perform necessary. Provide necessary analysis reports on products evaluated and recommendations. Certify new models of docks, monitors, HUBs, external peripherals and validate their compatibility with existing and new model workstations. Create and maintain documentation for supported hardware to include detailed certification processes and procedures, products certified, certification scripts, QC and findings, installation, and maintenance scripts. Work with various support groups, technicians, and other SMEs in reviewing certifications of new hardware. Perform turnover procedures for certified applications. Log and track new hardware certification using defined processes. Provide third-level support on any hardware issues escalated by the first- or second- level Support. Assist with vulnerability remediation of drivers on workstations. Position reports to the Austin, Texas office and may allow for partial telecommuting.

Qualifications

Employer will accept a Master's degree in Electrical Engineering, Computer Engineering, or related field.

Additional Information

Worksite: Austin, TX

Rate of Pay: The estimated salary range for a new hire into this position is $118,893.00 USD to $158,600.00 USD per year. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for an annual bonus and equity. Visa has a comprehensive benefits package for which this position is eligible that includes Medical, Dental, Vision, 401(k), Employee Stock Purchase Program, FSH/HAS, Life Insurance, Paid Time off and Wellness Programs.