Junior System Administrator

Junior Systems Administrator

About the Company:

Headquartered in Santa Ana, California, Veros (www.veros.com) is a growing technology company that develops, operates, and maintains custom software and business analytic solutions for the financial services industry. We are looking for a self-motivated, independent person to play a critical role, supporting the company’s end user technology needs. 

Veros offers a unique opportunity that encourages creativity and professional growth along with a competitive salary and benefits package including medical, dental, vision, life, 401(k), paid vacation, holidays, and more. Great opportunity for the right person!
 

Title: Junior Systems Administrator 

 Job Description: 

Reporting to the Director of IT Operations, this position provides tier II support for all end user desktop technology needs, including computer, telephone, and peripheral devices.  In addition to desktop technology support, the position is also required to provide operational maintenance and support functions for several of the companies’ internal business operations systems. Up to 15% travel is involved.

Principal Responsibilities:

• Provide tier 2 end-user support, resolving technical issues, and aid with all operating systems.
• Maintain a secure environment for sensitive customer, prospect, and organizational trade secret data.
• Setup new hires in Active Directory, M365, and access to the company’s systems
• Monitor security updates for all Windows operating systems and apply patches monthly or as needed
• Maintain VMware infrastructure at Corporate, Datacenters including upgrading, provisioning and patching hosts
• Onboarding of company and employee-owned devices into AirWatch MDM or Microsoft Intune
• Work and maintain M365 tenant and Azure tenants
• Build, configure, update Windows Server 2016 and higher OS on all corporate and datacenter servers
• Support Veritas backup hardware and offsite tape backup
• Work with 3rd party vendors for support and maintenance
• Manage and automate infrastructure using Terraform
• Implement and manage Azure services and resources
• Administer and support Microsoft Intune for device management

With guidance from management and staff:

• Work with 3rd party vendors to support company applications
• Administer the corporate RingCentral phone system
• Maintain all corporate networking infrastructures
• Provide onboarding for end users onto corporate Aruba Wi-Fi
• Ability to perform physical tasks, such as moving computers and servers
• Installation and configuration network and local printers

Other Internal Responsibilities:

• Adheres to all company policies and procedures including, but not limited to those identified within the Standards of Business Conduct and the Employee Handbook, as may be amended from time to time. Adheres to all applicable laws and regulations and the company’s governance/compliance program.
• Responsible for reporting violations of the company’s policies and procedures, Standards of Business Conduct, governance program, laws and regulations through the company’s Help Line or other mechanism that may be available at the time of the violation. Assists with internal control failure remediation efforts.
• Becomes knowledgeable of internal control responsibilities through training and instruction. Responsible and accountable for internal control performance within their area of responsibility. Participates in the internal controls self-assessment process.
• Ensures concerns with internal control design or performance and process changes that impact internal control execution are communicated to management.

Qualifications:

1. Proficiency in the following skills is required with skill level as noted:
   • Windows 10 - Expert
   • Active Directory - Intermediate
   • Microsoft Windows Server 2016 and above - Intermediate
   • MS Office, Office 365 – Intermediate
   • RingCentral Phone system or other cloud-based phone system – Beginner
   • Windows security updates and/or WSUS/SCCM – Intermediate
   • Ticketing systems such as Jira, Zendesk, ServiceNow - Intermediate
   • Veritas backup solution – Beginner
   • VMware – Intermediate
   • Azure - Beginner
   • PowerShell - Beginner
   • Networking - Beginner
   • Terraform - Beginner
   • Microsoft Intune - Beginner
2. Prior practical experience in the following areas is considered relevant to the position