Global head of Customer Project Management

Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With more than 14,000 employees across more than 30 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data. 

 

G+D Mobile Security, the world leader in secure telecommunications systems via SIM / eSIM, is seeking a Global head of Customer Project Management to lead our global customer project operations within the Datacenter & Delivery organization. This is a key leadership role with both strategic and operational responsibilities, providing functional guidance globally and direct team leadership in EMEA, especially Spain.

 

Responsibilities:

• Serve as the Global Functional Lead for Customer Project Management within the Datacenter & Delivery organization.
• Oversee the functional Customer Project Management team for the EMEA region and disciplinary lead the department in Spain.
• Manage the recruitment, training, and personal development of employees to enhance project management efficiency.
• End-to-end steering of customer projects, coordinating with internal departments, stakeholders, customers, and third parties.
• Develop, refine, and implement project management processes, methods, and tools.
• Proactively manage the Project Portfolio, including the opportunity pipeline.
• Ensure clear and transparent reporting on portfolio and project status.
• Monitor and adjust Key Performance Indicators (KPIs) as necessary.
• Participate in annual budgetary and strategic planning.
• Conduct project reviews, address escalations of critical projects, and engage in management tasks with a strategic business focus.
• Ensure compliance with both global and local regulations, including laws and company policies.
• Innovate and adapt working methodologies, incorporating Agile practices and advanced collaboration tools.

 

Your Profile:

• Possess a university degree in a technical discipline.
• Minimum of 5 years of experience managing complex projects.
• Having a minimum of 2 years of experience managing and leading a global team.
• Expertise in defining and executing Project Management Office tasks.
• Strong intercultural competencies to effectively collaborate with international and virtual project teams.
• Proficient in standard Project Management processes and methods, including Agile.
• In-depth knowledge of Mobile Security specific products and project portfolio.
• Self-confident, open-minded, and professional demeanor.
• Fluent in both Spanish and English, with proficiency in writing; additional language skills are advantageous.

What’s great about working with us:

• Culture and diversity: Join a people oriented environment with different nationalities and a great team spirit, flat hierarchies (everyone speaks to everyone). Equal Opportunity Employer and LGBT+ friendly.
• Global Collaboration: Work collaboratively with stakeholders around the globe.
• Career Development: Benefit from continuous training, coaching, and talent development programs.
• Social Benefits: flexible compensation (transport tickets, training, private insurance), etc.
• Own canteen: take a break with our breakfast and lunch service: chose between a wild range of menus, salad desk, and sandwiches service. Nicely prices!
• Work-Life Balance: Flexible working hours with the option for remote work