Operations and Facilities Support Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Hours: 8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM (5 Days); 1-2 weekends per month.

Must be available after hours for testing procedures.

Why Ingram Micro? We offer world class benefits and 401K beginning on 

day 1 of employment, including:

• Medical, Dental, and Vision 
• 401K Matching 
• Vacation Time, Sick Days, and Holiday Pay
• Work Life Balance 
• Paid Parental Leave 
• Tuition Reimbursement
• Bonus Opportunities 
• HSA and FSA 
• Life Insurance 
• Short and Long-Term Disability 
• Employee Resource Groups
• Employee Referral Bonuses

Overview:

The Operations and Facilities Support plays a key role in ensuring the smooth operation of our facility by overseeing essential building management functions. This position will coordinate and manage maintenance activities, safety and security systems, contractor relationships, and regulatory compliance efforts. Working closely with business leaders, you will support operational needs, maintain building systems, and contribute to sustainability initiatives, ensuring our facility is running efficiently and effectively.

Key Responsibilities:

• Facilities Maintenance Coordination:
  • Schedule and coordinate preventive maintenance for essential building systems (HVAC, plumbing, fire safety, electrical, security, etc.)
  • Manage vendor relationships and ensure timely service and compliance with contracts.
  • Support the replacement team, managing equipment and system replacements as necessary.
• Compliance & Regulatory Support:
  • Assist with PCI/P2PE compliance auditing and ensure that facilities meet waste compliance regulations.
  • Support decarbonization initiatives and other sustainability projects in line with Environmental, Social, and Governance (ESG) goals.
• Safety and Security Oversight:
  • Coordinate with alarm companies and ensure safety and security systems are up to date and functioning properly.
  • Assist with emergency preparedness and response procedures, ensuring the facility meets safety requirements.
• Non-Trade Purchasing:
  • Manage non-trade purchasing for office and operational needs, maintaining proper records and adhering to budget guidelines.
• Documentation and Process Management:
  • Maintain accurate records of all maintenance schedules, compliance activities, vendor contracts, and purchases.
  • Follow established processes and procedures for documentation, ensuring consistency and quality across all tasks.
• Business Leader Support:
  • Collaborate with business leaders to understand facility-related needs and provide support in daily operations.
  • Serve as a point of contact for facility-related inquiries, ensuring a high level of customer service and responsiveness.

Qualifications:

• Experience:
  • 3-5 years of experience in facilities support, building management, or a related role.
  • General knowledge of building systems (HVAC, electrical, plumbing, fire safety, etc.).
  • Previous experience in managing contractors and coordinating maintenance tasks is a plus.
  • Strong organizational and communication skills to work effectively with business leaders and external vendors.
  • Experience with MS Office Suite (Word, Excel, Outlook).
  • Ability to follow established processes and maintain accurate documentation.
• Education:
  • High school diploma

The typical base pay range for this role across the U.S. is USD $45,000.00 - $72,000.00 per year.

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