Client Solutions Architect, Education

The World at Abt

Solving the world’s most pressing issues and improving the quality of life for people worldwide is what we do every day at Abt Global Inc. Creating a more equitable and sustainable world is no small task, but we are driven by big challenges.

We are a team of 3,000+ people in over 50 countries working in unison and focused on the bigger picture. Only by sharing our commitment and energy do we affect change and push the boundaries of what’s possible. We welcome diverse ideas, backgrounds, and viewpoints – joining Abt means access to exceptional thinkers at the top of their game.

To thrive at Abt is to embrace flexibility and freedom. We’ll enable your entrepreneurial spirit to design your work as you deem fit, balancing your work and personal life as needed to optimize personal well-being. Creating a more equitable world starts from within – we look after people around the world, and we’ll do the same for you.

Ready to embrace rewarding and meaningful work? Now’s your chance.

The Opportunity:

The Client Solutions Architect, Education, supports primarily Abt’s Human Services Portfolio and its associated client accounts (e.g., Education; Children, Youth & Families, etc.) to generate client demand, capture new business opportunities, secure key contract recompetes, and deliver client-centric solutions on projects that fully understand and effectively respond to the client’s needs, constraints, objectives, and operating environment.

The Client Solutions Architect, Education, serves as a senior expert in a specific client set, client operating environment, or market area supporting client delivery, client development, demand generation, capture, and proposal activities. They apply their client- and domain-specific subject matter knowledge to help Abt tailor solutions to clients' problems, drawing from across Abt's capabilities and the repeatable solutions developed and maintained by Abt’s capability lines (“horizontals”). They bring a strong customer perspective in incorporating these solutions into proposals and, upon project award, facilitate responsive delivery of the technical solution in the client's environment.

Core Responsibilities:

• Supports portfolio and client account leads in developing strategies and plans for growth.
• Supports capture and bid of the portfolio's top opportunities and critical recompetes.
• Supports, and may serve as, the opportunity lead and/or technical lead for capture and proposal efforts with Human Services and Education clients.
• Engages with solution architects and other experts across all of Abt’s capability lines to craft effective, winning solutions that are responsive to the client’s needs and operating realities.
• Helps to craft effective capture and win strategies and frequently serves as a color team reviewer to ensure that win strategies are implemented in bids.
• Partners with portfolio lead, client account leads, project leads, and others to develop, lead, and execute client demand generation efforts, including the development and delivery of white papers and unsolicited proposals for new work.
• On newly awarded opportunities, supports account and project leadership in standing up a ready and effective project team and technical, management, and staffing solutions fit to the client’s operating environment.
• Often serves as a technical advisor and/or project quality reviewer on projects within the portfolio, leveraging their domain and customer expertise.
• Coaches and advises project leaders and other senior staff working on projects within the portfolio, specifically with respect to the client context.
• Supports critical client conversations on projects and captures, to include helping to manage issues, address points of customer dissatisfaction, and gain the customer's assessment of Abt performance (e.g., "voice of the customer").
• May serve in other direct-delivery roles on projects, to include as Project Director.

What We Value

• Bachelor’s Degree + 15 years of relevant experience, or Master’s Degree + 12 years of relevant experience, or PhD + 10 years of relevant experience.
• Proven technical expertise; recognized both within and outside the organization as an expert and thought leader in education.
• Exhibits an exceptional degree of ingenuity, creativity and resourcefulness in understanding and advancing thought leadership in education.
• Has demonstrated the ability to integrate capabilities in research, technical assistance, digital and data solutions, and equity together into holistic solutions for pressing challenges and high priorities within education.
• Seeks, develops, and shares information that extends Abt’s knowledge of education. Applies such informati