Bid Management Specialist - Senior

ABOUT THE BUSINESS:

We are the leading provider of worldwide intelligent end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks, as well as technology-driven customer solutions.

We deliver these services through an interconnected global network of 295 business units in 78 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.

Our dedicated, diverse, and professional team of more than 97,657 from 158 nationalities is committed to delivering unrivaled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership.

We think ahead, anticipate change, and deploy industry-leading digital technology to broaden further our vision to disrupt world trade and create the most intelligent, most efficient, and innovative solutions while ensuring a positive and sustainable impact on economies, societies, and our planet.

 JOB PURPOSE:

To provide both bid management back office process support and business challenge and insight reporting that collectively will help support the Contract Logistics (CL) business grow and engage more effectively and efficiently with our customers.

This role is to provide the necessary process and reporting that supports CL Bid Management in the Americas Region – supporting both the wider Global growth and in-region capability needed in Bid Management.

This will be achieved primarily around the management and adherence of the business teams to the defined CL Bid Management and CRM processes, but then also using the CRM data and wider DP World data to create the focused business challenges and pipeline-associated reporting that the regions may require.

KEY ACCOUNTABILITIES:

• Manage all required bids via the defined DP World bid management process. The Bid Manager will utilize CRM and various tools to ensure company success from RFI through Award.
• Communicate and escalate any potential delays to key stakeholders.
• Work closely with Sales to ensure high-quality bid proposal is presented to our customers.
• Be willing and able to engage senior internal stakeholders to progress the required bid management process activities. Be a “self-starter” in proactively engaging any internal stakeholder to both produce output, but also to question and continuously improve our internal processes.
• Responsible for maintaining an RFI database and assisting Sales with questions regarding RFIs.
• Ensure key meetings are scheduled to ensure all aspects of each solution proposal are addressed professionally and efficiently.
• Host key approval calls and attend other calls as required capturing key issues and takeaways.  Documenting and informing key stakeholders.
• Produce and reinforce bid timeline.
• Manage Agenda and facilitate escalation meetings including collecting approvals.
• Support Sales to deliver high-quality RFI/RFQ response documents & presentations to prospective new customers by providing and reviewing proposal documents.
• Drive RFQ response progress through company approvals in CRM to ensure all steps are followed & deadlines are achieved.
• Support Sales and enforce updates to Opportunity records