Postgraduate Well-being Manager

Job Description Summary

The Postgraduate Well-being manager develops, distributes, and evaluates educational content and psychosocial interventions related to postgraduate well-being, with an emphasis on providing planned and on-demand practical and applied programming for clinical training programs, to include trainees, program staff, and faculty. The Manager of Postgraduate Well-being supports the Enterprise Chief Well-being Officer and Office of Well-being team initiatives to cultivate a culture of well-being, with a focus on creating programming that helps to build community and establish psychological safety while mitigating the factors of stress, burnout, vicarious trauma, and compassion fatigue. The position serves as a subject matter expert for individual and program-based interventions to develop the well-being and resilience skills of residents, fellows, postgraduate students and faculty while improving the organizational response to predictable sources of workplace stress and trauma.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC005330 SYS - Chief Wellbeing Officer

Pay Rate Type

Salary

Pay Grade

Health-34

Scheduled Weekly Hours

40

Work Shift

Job Description

Principal Duties and Responsibilities:

• Develops close professional relationships with trainee leadership and staff including program directors and coordinators. Engages in regular direct communication with trainees in person and via electronic methods to raise awareness of specific programming and wellbeing resources.
• Presents well-being resources and information at trainee orientations and provides routine updates at least annual to returning trainees.
• Represents the trainee well-being team at well-being and social events.
• Identifies gaps in trainee and faculty support, recommending and implementing solutions.
• Develops and implements educational retreats for training programs in partnership with training leadership.
• Serves as a resource liaison and clearinghouse by facilitating access to existing behavioral health and well-being resources (EAP, Well-being Clinician Team, community providers). Develops and maintains referral relationships with community-based behavioral health providers to decrease barriers to securing timely psychological and psychiatric support for trainees. Provides consultative support to trainees, faculty, Medical-Dental Staff, and other employees in the trainee environment seeking referral to appropriate behavioral health providers, including education about most efficient and effective use of behavioral health resources.  Facilitates handoff of trainees to referral resources to ensure timely access to appropriate care.
• In partnership with the Office of Well-being develops continuing education for community mental health providers to ensure population-specific competence in the treatment of trainees, physicians, and healthcare providers.
• Partners with organizational leadership in evaluating environmental risk factors for trainee-specific burnout, recommending modifications where necessary.
• Participates in Office of Well-being led institutional research and unique program evaluation studies serving trainees, faculty, and medical students.
• Provides consultative support, resources, and trainings to program directors and faculty.
• Explores and implements best mechanisms for providing support to trainees (e.g. well-being rounds, rounding, and more)
• Develops trainee well-being-focused training curriculum for program directors and faculty and provides guidance to trainee and student well-being committees. 
• In partnership with the Chief Well-being Officer and other team members, develops a rolling curriculum of well-being enhancement sessions.

Scope Purpose and Frequency of Contacts:

• Frequent contact with hospital executives, medical staff, and other employees, personnel from other health systems, government and regulatory agencies, and vendors and members of the Office of Well-being.

Direction/Supervision of Others:

None

Direction/Supervision Received:

Enterprise Chief Well-being Officer

Education, Experience and Special Requirements:

• Successful completion of doctoral degree in a social service field with Ph.D., Ed.D., or Psy.D. and substantial experience providing direct intervention and programming.
• Prior experience (2+ years) in organizational or professional wellbeing settings or work within healthcare and/or educational settings preferred

Knowledge, Skill, and Ability Requirements: