Teammate Support Strategist

Department:

12124 Enterprise Corporate - Social Drivers of Health

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

The position is hybrid, offer some remote work from home opportunity and requiring on-site work at Greater Charlotte facilities and care locations in order to connect with Teammates.

Pay Range

$33.05 - $49.60

Support ANCHE’s Team in implementation of the Help NOW and Emergency Care Fund strategy and related programming to assist teammates with urgent non-clinical needs. Assist in creating targeted interventions to improve the well-being of Advocate Health teammates through leading and strengthening Advocate Health’s Help NOW and Emergency Care Fund teammate social impact programs.

MAJOR RESPONSIBILITIES

• Assist Advocate Health teammates and strategic contract partners by providing advice and guidance on accessing established and emerging Advocate Health programs and related opportunities including, but not limited to Help NOW, Emergency Care Fund, HOPE Housing and Benefits Cliff.
• Build strong relationships with teammates, strategic internal leaders, and external partners.
• Provide insight on needed solutions for teammate non-medical urgent needs, with special emphasis on food insecurity, housing affordability and homelessness prevention, safety, employment and economic mobility, digital inclusion, and basic economic needs.
• Create and support relationships community-based organizations and for-profit partners outside of Advocate Health working to improve social conditions in communities where Advocate Health provides care, including especially in priority social impact areas related to food insecurity, affordable housing, safety, career development, digital inclusion, and basic economic needs.
• Comprehensively track and report services provided to teammates.
• Support marketing efforts of programs through on-site visits, events and speaking engagements.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

Level of Education:  Bachelor’s degree in public health, social work, community health work or case management.

Years of Experience:  2+ years of direct client-facing experience addressing and improving the social drivers of health for underserved populations.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Experience in addressing needs of clients from beginning to end.
• Demonstrated experience addressing the social drivers of health; previous work engagements addressing access to food, affordable housing, and safety for underserved populations desirable.
• Excellent interpersonal and communication skills.
• Excellent self-direction and time management skills.
• Ability to manage and prioritize multiple clients at once.
• Strong public speaking skills.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• This position may require travel, therefore, will be exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• This position will function virtually and requires ability to work from a non-Advocate Health location.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave