Medication Management Assistant

Responsive recruiter The Medication Management Assistant (MMA) plays a vital role in supporting the delivery of high-quality patient care by efficiently managing administrative and operational tasks for the medication management team. This position ensures accurate documentation, coordination of medication-related services, and compliance with healthcare standards and protocols.  
  What We Offer: 

• Free virtual short-term counseling for the whole family
• Medical Insurance with the option to select a $10 mental health office visit copay
• Dental, Vision, Life & Disability 
• Pet Insurance 
• Free access to virtual urgent care for the whole family
• Generous 401(k) match up to 4%
• Paid Time Off + Holidays  
• Employment models that prioritize creativity, culture, and compensation 
• Competitive compensation 
• Amazing colleagues who are passionate about destigmatizing mental health 
• Comfortable & inviting clinic environment, with furnished offices 

Compensation: The compensation range for this position is $23 per hour. 

Required Skills/ Abilities:  

• Bachelor’s degree in a related field  
• Certified Medical Assistant preferred 
• Ability to analyze issues and suggest or determine solutions  
• Strong organizational skills and attention to detail  
• Ability to work well in a fast-paced, dynamic environment  
• Collaboration and interpersonal skills  
• Proficiency in Microsoft Suite, including Outlook and Teams 
• Proficient in using electronic health records (EHR) systems 

Responsibilities Include: 

• Handle patient calls efficiently by prioritizing needs, communicating effectively with multiple providers, and responding promptly to patient concerns. 
• Process prescription refill requests with accuracy and attention to detail. 
• Measure and document patient vital signs. 
• Update patient charts to reflect changes in demographics, medications, diagnoses, allergies, and other relevant details. 
• Review and upload documents in patients charts for provider review. 
• Facilitate internal and external referrals as requested by providers. 
• Collaborate with the Client Access Team to ensure the timely and efficient handling of current and prospective patient needs. 
• Manage scheduling tasks, including booking, canceling, and rescheduling appointments. 
• Assist with collecting copays, resolving past due balances, and setting up payment plans when needed. 
• Perform additional tasks as assigned or required to support operations. 
• Travel requirements: 0-25%. Travel is expected within and across MN clinics as needed. 

Ellie was proudly founded by clinicians on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to break down these barriers for our local communities. We are excited to expand across the country by partnering with local leaders in your community.   Ellie Mental Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Flexible work from home options available.

Compensation: $23.00 per hour

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Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.

Don’t meet EVERY requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!

Employee Experience

We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees