Human Factor Specialist for Maintenance Technical Data

Job Description:

Airbus Commercial Aircraft is looking for a Human Factor Specialist (f/m) to join our Technical data team within Airbus’ Customer Services Department based in Toulouse, France.

The Human Factors’ mission is to contribute to safety and customer operation efficiency, by ensuring  that Airbus considers Human performance and limitations in its research, development, certification, production, customer support activities for its Products, Services and Processes. Minimize human operator workload and errors, enable effective abnormal situation responses and enhance task performance is part of the mission. 

You will be part of the department of SIDO, Technical Data Operations, whose mission is to combine digital solutions, innovation and expertise diversity to deliver Maintenance & Flight instructions and provide worldwide support to our customers for safe and efficient operations all along the aircraft life cycle.

Your mission will be to integrate human factor principles in technical data products, processes and tools to simplify and enhance the usability of maintenance instructions and system descriptions while keeping them safety-centric, efficient and user-centered for our Customers.

This will contribute to making maintenance operations safer and more efficient on both current and future aircraft programs through the application of a User Centered Design philosophy. 

You will be joining a passionate and highly motivated team and network that are an industry leader in the development and growth in the field of Human Factors in Maintenance .

Your working environment:

Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!

How we care for you:

• Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.

• Work / Life Balance:  Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.

• Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.

• Individual development: Great upskilling opportunities and development prospects  with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly.    Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your challenges:

As part of a highly transversal team that supports all elements of the documentation lifecycle, your work will be highly varied and interesting. 

You can expect to be involved:

• In the design of maintenance instructions, Human Machine Interfaces (HMI), and the Airbus  technical data visualization tool (airnavx)

• In the user-centred validation of instructions integrating the aircraft design

• In the analysis of in-service feedback related to maintenance documentation content, 

• In research projects for future documentation and tools.

The main responsibilities of the Human Factor specialist in Maintenance include:

• Providing robust support to design and validation of maintenance documentation, based on in-depth expertise of Human Factors, and Maintenance knowledge.

• Develop and validate Human Machine Interaction guidelines and standards for today’s and future products

• Conducting human factor evaluation of documentation on critical functions, and selecting methods according to the demonstration need (virtual environment, On Aircraft Validation methods, etc.)

• Conducting Human Factor analyses of in-service written tasks and procedures to capture issues, safet