Team Captain - Field Opertions

Benefits:

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Team Captain – Field Operations

Shine of Indy
Indianapolis, IN

About Shine of Indy

Shine of Indy is a premium exterior services company specializing in window cleaning, pressure washing, gutter cleaning, and holiday lighting. We focus on high-end residential and commercial clients and operate with a strong emphasis on professionalism, efficiency, and quality. As we grow, we’re looking for strong leaders to help run day-to-day field operations and set the standard for our crews.

The Role

The Team Captain is the on-site leader responsible for executing jobs at a high level while leading and developing a small crew. This role bridges the gap between management and the field — you are accountable for job quality, crew performance, customer experience, and efficiency.

This is not an entry-level position. We are looking for someone who can own the job from start to finish.

Responsibilities

Field Leadership & Execution

• Lead daily job execution for residential and commercial services
  
  
• Ensure all work meets Shine quality standards
  
  
• Manage job flow, pacing, and crew productivity on site
  
  
• Troubleshoot issues in real time and make smart decisions in the field
  
  

Crew Management

• Direct and motivate crew members throughout the day
  
  
• Train new hires on proper techniques, safety, and expectations
  
  
• Hold crew accountable to performance, professionalism, and safety standards
  
  
• Set the tone for culture, work ethic, and customer interaction
  
  

Customer Experience

• Serve as the primary on-site point of contact for customers
  
  
• Communicate clearly and professionally before, during, and after jobs
  
  
• Address customer concerns confidently and escalate when necessary
  
  

Operations & Accountability

• Review job notes and scope before arrival
  
  
• Ensure proper equipment, materials, and setup
  
  
• Upload job photos, notes, and completion details
  
  
• Protect company equipment and vehicles
  
  

What We’re Looking For

Required

• Proven experience in window cleaning, pressure washing, or related exterior services
  
  
• Leadership experience (crew lead, foreman, supervisor, etc.)
  
  
• Strong communication and problem-solving skills
  
  
• Valid driver’s license and clean driving record
  
  
• Comfortable with physical labor, ladders, and outdoor work
  
  

Preferred

• Experience leading crews in a service or construction environment
  
  
• Ability to read job scopes and plan execution efficiently
  
  
• High attention to detail and pride in quality work
  
  
• Tech-savvy enough to use job apps, photos, and notes
  
  

Compensation & Growth

• Competitive hourly pay + performance incentives
  
  
• Opportunities for bonuses based on quality, efficiency, and leadership
  
  
• Clear growth path into senior leadership or operations roles
  
  
• Year-round work with seasonal upside (especially holiday lighting)
  
  

Why Shine of Indy

• Clear systems and expectations
  
  
• Professional, team-first culture
  
  
• Opportunity to grow with a fast-scaling company
  
  
• Leadership role with real responsibility and trust
  
  

Compensation: $1,000.00 - $1,200.00 per week

Do you like people?  Do people like you?  Then...

It’s a great time to shine! 

This is your opportunity to forgo a suit, grab a Shine t-shirt, and start helping people while making a living. Let your light shine!

You can be a light for people - helping them stay safe while enjoying and maintaining the largest financial investment of their lives - their homes.  You can be a light to your own team of like-minded people.  You can be a light in your community and provide the type of services that everyone loves and needs, but don't have the time and expertise to get it done safely and correctly.  C