Senior Program Manager (NPDI)

POSITION SUMMARY

The Senior Program Manager is responsible for overseeing new product development programs from their initial stages through to launch. This role requires the coordination of cross-functional activities across multiple related projects that align with strategic business goals. Key responsibilities include developing and maintaining detailed program timelines, tracking progress against established milestones, facilitating risk management discussions, and ensuring stakeholder alignment throughout the project lifecycle. The Senior Program Manager will manage team members indirectly, collaborating with individuals from various departments, organizations, geographical regions, and cultures to drive program success. While there are no direct reports, this position requires strong leadership abilities, excellent communication skills, and the capacity to influence and motivate teams without direct authority.

Success in this role will be measured by on-time program delivery, achievement of defined business objectives, and positive feedback from cross-functional partners. Superior interpersonal and problem-solving skills are essential for effectively leading complex initiatives and ensuring successful program outcomes.

RESPONSIBILITIES

• Provide executive-level program updates to senior management and executive sponsors
• Lead end-to-end program management, following the New Product Development and Introduction (NPDI) Process.
• Develop and monitor systems for reporting and tracking to ensure projects meet schedule and cost objectives
• Coordinate resource allocation and sharing among cross-functional team projects 
• Identify and mitigate key risks through effective contingency planning
• Work with functional management to secure required resources
• Foster cross-functional collaboration and maintain stakeholder communication at all levels
• Drive alignment between program scope and business objectives
• Collaborate with Product Management and Engineering teams to ensure product requirements and specifications satisfy customer needs
• Maintain and update project documentation as needed 

QUALIFICATIONS

Requirements:

• Bachelor's Degree in Engineering (preferred) or Business
• 8-10 years of work experience in NPDI Project/Program Management
• Project Management Professional (PMP) certification required or willingness to obtain 
• Experience working with or leading international teams
• Strong knowledge of engineering and manufacturing processes
• Excellent people and communication skills, including meeting facilitation and presentations
• Must possess both strategic thinking capabilities to understand broader business implications and the analytical mindset to thoroughly investigate and resolve detailed technical challenges.
• Competence in Microsoft Project or similar project management tools
• Proficient in English, both verbal and written
• Ability to travel domestically and internationally as needed

Preferred Qualifications:

• Experience with Datacenter Air Conditioning Products
• Background in the HVAC sector
• Certifications in Six Sigma, Lean Six Sigma (LSS), or Design for Six Sigma (DFSS)
• Master of Science (preferred) or MBA with 10-15 years of relevant experience
• Understanding of accounting, purchasing, and ERP/MRP systems
• Experience with Agile project management methodologies

PHYSICAL & ENVIRONMENTAL DEMANDS

• Primarily office-based work environment 

TIME TRAVEL REQUIRED

• Occasional domestic and international travel is required, up to 10% of the time

 

 

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. 

OUR CORE PRINCIPALS:  Safety.  Integrity.  Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

•  Customer Focus

•  Operational Excellence

•  High-Performance Culture

•  Innovation

•  Financial Strength

OUR BEHAVIORS

•  Own It

•  Act With Urgency

•  Foster a Customer-First Mindset

•  Think Big and Execute

•  Lead by Example

•  Drive Continuous Improvement

•  Learn and Seek Out Development

 

About Vertiv

Vertiv is a $8.0 billion global critical infrastructure and data center technology company.  We ensure customers’ vita