Portfolio Program Manager - Remote

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Job Title

Portfolio Program Manager - Remote

Requisition Number

R7439 Portfolio Program Manager - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 20 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Portfolio Program Manager. Join us and support CSAA IG in achieving our goals.

Your Role: As a member of the Strategic Portfolio Management Office, the Portfolio Program Manager will work in a collaborative team environment to ensure strategic programs and projects are aligned to desired outcomes and delivered predictably. This role reports to the Sr Strategic Portfolio Manager as part of the Strategic Execution and Realization team.

Your Work:

• Track key health indicators of programs and projects across the enterprise portfolio.

• Contribute to the production of portfolio dashboards and health reporting.

• Strategic management of risks, dependencies, issues, resources, and change requests across the portfolio, as well as maintaining overall project quality and compliance with SPMO standards.

• Helps ensure the portfolio delivers measurable value aligned with overarching benefits.

• Analyze current and upcoming resource demand versus availability, helping to identify bottlenecks or conflicts early ensuring the right people with the right skills are assigned to the right projects at the right time.

• Consult with programs and projects to improve delivery health.

• Perform stage gate checks to confirm that deliverables meet the defined acceptance criteria and that project management practices are being followed consistently.

Required Experience, Education, and Skills:

• Bachelor's degree in related area or an equivalent combination of education and experience.

• 8+ years of experience in portfolio, program and project management.

• Working experience with Waterfall, Agile and hybrid SDLCs or frameworks such as SAFE.

• Proficient in creating executive level PowerPoint presentations.

What would make us excited about you?

• Financial Services or Insurance industry.

• Related certifications (PfMP, PgMP, PMP, SAFE LPM, SAFE RTE).

• Portfolio management tools such as Jira Align, Smartsheet, Clarity, Planview.

• Data Analysis skills with tools such as Power BI, Tableau, Looker.

• Resource management tools such as Smartsheet, Tempus, MS Planner

Transformation.

• Building AI agents.

• Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects).

• Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).

• Demonstrates a