Kemps LLC, a subsidiary of Dairy Farmers of America, is seeking a Customer Service Associate in the Cedarburg Milk Plant to ensure daily and periodic orders and transactions are entered in a timely and accurate basis, utilizing a clear understanding of the order-to-cash process to provide a high level of customer service.   This position works remotely AND in the Cedarburg office.   

Duties and Responsibilities:

• • Accurately keys both verbal and written orders after verifying content and/or calculating hash totals.
  • Verifies daily check-off sheets to ensure all required orders are entered in the system.
  • Accurately processes all documents related to billing (including credits, delivery confirmations, etc.)
  • Communicates with both internal and external customers to investigate and resolve discrepancies in the order-to-cash process.
  • Maintains files for all order-to-cash transactions and their supporting documents.
  • Assists others in meeting daily and periodic deadlines.
  • Special projects and miscellaneous duties as assigned.

Qualifications

Education and Experience

• High School Diploma or GED plus 1 year of related order-to-cash experience

EEO/AA/Female/Minority/Disabled/Veteran