Patient Care Coordinator

Join Our Star Endodontic Team in Salem!

Willamette Valley Endodontics is a specialty dental practice dedicated to providing exceptional patient care. We believe in creating a welcoming environment for all our patients and aim to provide care with compassion and respect. We are seeking an experienced bilingual Dental Patient Care Coordinator to join our front desk staff. If you have a passion for patient care and the dental field, we want to hear from you!

Highlights of Patient Care Coordinator Responsibilities:

• Greet and welcome patients in a friendly and professional manner
• Schedule and manage patient appointments
• Handle patient inquiries regarding services, insurance, and billing
• Verify and process patients’ dental insurance
• Review treatment plans, insurance, and out-of-pocket costs with patients
• Collect patients’ co-insurance at time of service and after service when necessary
• Enter patient information accurately into practice management software
• Coordinate appointments and dental record transfers with referring practices
• Maintain a clean and organized reception and waiting area
• Collaborate with clinical staff and doctors to ensure seamless patient care

**This is a full-time Patient Care Coordinator position with a schedule of: Monday - Thursday 8am to 5pm; Friday 8am to 2pm

What We Offer:

• Competitive compensation package that includes health insurance, life insurance, paid time off, holiday pay, 401k with matching, and more.
• Potential for monthly performance bonuses!
• Opportunities for professional development and advancement
• A supportive and collaborative work environment
• Convenient location close to parks, shopping, restaurants & cafes, medical facilities, fitness clubs, and much more!

Additional benefits:

• Dental & Vision Insurance
• Disability insurance
• Health Savings Account
• Flexible Spending Account
• Employee Assistance Program
• Employee Discount Program

Patient Care Coordinator Qualifications:

• Minimum of 1 year of dental Patient Care Coordinator or administrative experience is preferred, but not required
• Proficiency with dental software
• Excellent communication and interpersonal skills
• Strong attention to detail, multi-tasking, and organizational skills
• Knowledge of dental insurance & bill