Manager, Global Operations, Scheduling & Cell Logistics

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today. With therapies only in their infancy and BMS’s continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible.  

The Position:    

Position is fully-remote. Remote work must be performed at home with a consistent office setup and internet access, as extensive 12 hours per day, Friday through Sunday, 8 AM ET to 9 PM ET.  

The Manager, Global Operations, Scheduling & Cell Logistics (SCLT) will be responsible for building and managing a high-functioning team of Global Operations Specialists, who will serve as the primary points of contact for our manufacturing and logistics partners, both internally and externally, in order to manage and mitigate patient scheduling issues in real-time over the weekends.  The Manager will ensure that their team is trained and supported in order to operate at an exceptional level. This person must maintain strong relationships with partners across the commercial franchise, the manufacturing and supply chain organizations, and other partner teams to ensure best-in-class customer service is delivered to our patient treatment centers around the world.   

• Holiday on-call support is required as assigned.    

• Domestic and international travel is possible, but will not exceed 15%.   

Education and Experience:  

• Bachelor’s degree or equivalent work experience   

• 5+ years of work experience in scheduling, planning, operations, logistics, and/or supply chain   

• Experience working in Salesforce CRM, APEX, Oracle, SAP, and/or other comparable planning/scheduling/execution systems is preferred  

• Experience working in a regulated environment (cGMP/FDA) is preferred  

• Must have strong proficiency with Office 365 software, especially Outlook, Excel, PowerPoint, and Word  

Responsibilities:  

• Hire and develop a team of high-functioning Global Operations Specialists  

• Influence day-to-day operations through a strong sense of leadership and manage first level escalations, including urgent escalations and business continuity events, and exceptions processes, such as product return or product replacements