Retail Lead | Auto Parts

Description

“When your car doesn’t work, your life doesn’t work!” That’s our motto here at Pull-A-Part and U-Pull-&-Pay (A Pull-A-Part Company), and it’s the challenge that we help our customers overcome every day! We’re currently looking for happy, goal-oriented individuals, who love to assist people in solving their automotive issues, to join our team. If you are looking to grow with a customer-focused company, then our Retail Lead opportunity could be your next best career move. 

JOB RESPONSIBILITIES

As a Retail Lead, you will work with the Retail Chief | Retail Sales Manager to fulfill the following job responsibilities:

• Develop a culture that focuses on "Safety First" & "Environmental Stewardship" and adheres to environmental, health, and safety standards.
• Perform all retail-related functions while exhibiting the four core company values - Respect, Help, Learn & Grow.
• Prioritize the cleanliness and appearance of the facility and your work area.
• Listen to and interact with customers to deliver friendly, helpful, and professional customer service.
• Maintain positive relationships with vendors, suppliers, and other third parties who bring value to our business operations.
• Manage the retail team and Execute the Company Playbook, which includes all company policies, safety guidelines, and standard operating procedures (SOP's).
• Motivate and help the retail team meet daily performance goals.
• Build a team by effectively hiring, training, and developing confident employees.
• Ensure that sales & marketing initiatives have been properly communicated to and implemented by our Customer Service Associates.
• Perform general office administration duties to include answering phones, processing paperwork, balancing cash drawers, end of month reconciliations, and ordering supplies.
• Commit to working retail store hours, which may include overtime, weekends, and some holidays.
• Be willing and able to work in an industrial environment (both indoors & outdoors) with exposure to all weather conditions.
• Comply with the company dress code policy.
• Fulfill other retail-related tasks and objectives as needed.

QUALIFICATIONS

The ideal Retail Lead will possess the following qualifications:

• Commitment to delivering friendly, helpful, and professional customer service.
• Leadership / supervisory experience in retail.
• Basic knowledge of auto parts.
• Strong administrative & organizational skills.
• Ability to motivate and lead team members.
• Excels in a fast paced, team-oriented environment.
• Good computer skills with the ability to navigate mobile devices and Microsoft Office products.
• Good verbal and written communication skills with people at all levels within and outside the organization.
• Ability to manage multiple processes and projects.
• Willing and able to stand, walk, bend, lift 50lbs, and stretch as required by a specific task.
• Must work retail store hours including overtime, weekends, and some holidays.
• Be willing and able to work in an industrial environment (both indoors & outdoors) with exposure to all weather conditions.
• Reliable means of transportation to work.
• Preferred qualifications (but not required) include:
• Experience in the automotive salvage & recycling industry
• Bilingual in English and Spanish

Benefits for Full-Time Team Members

Our Retail Leads are eligible for some great company benefits:

• Medical Insurance - We offer low-cost medical insurance to our team members and low-cost medical insurance to their additional household members.
• Dental Insurance - We offer low-cost dental insurance to our team members and their additional household members.
• Vision Insurance - We offer FREE vision insurance to our team members and low-cost vision insurance to their additional household members.
• Life Insurance - We offer FREE life insurance to our team members.
• Short-Term Disability Insurance – We offer FREE short-term disability insurance to our team members.
• Long-Term Disability Insurance – We offer long-term disability insurance to our team members. The associated cost is based on age and earnings.
• 401(k) - Plan for your retirement by participating in our optional, 401K plan. Receive a 100% company match on the first 3% of your contributions and receive a 50% company match on the next 2% of your contributions.
• Paid Holidays & Vacation - We observe 9 paid holidays, and we pro