Ticket Sales Representative (Northwestern University)

LEGENDS

Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Legends IQ– offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Facebook, Twitter, and Instagram @TheLegendsWay.

PROJECT DESCRIPTION

Northwestern University and Legends announced a multi-year partnership that will integrate data and analytics, marketing, premium seating, and general ticket sales initiatives into a single revenue-driven approach to support the New Ryan Field project. New Ryan Field will provide Northwestern donors, alumni, Wildcat fans and local Chicago businesses the most premier facility in college football. In addition to leading the New Ryan Field project, Legends will also be responsible for managing data intelligence, marketing and ticket sales for Northwestern Athletics Football at current Ryan Field and Men’s and Women’s Basketball programs.

THE ROLE   

Are you a motivated, organized driven professional who enjoys hitting ambitious goals, being part of a team, and building something special? Are you a sports-lover looking for an opportunity to grow your career and work in collegiate athletics? Are you a leader who facilitates collaboration, builds strong relationships, and gets results? Then join Legends as a Ticket Sales Representative with our Northwestern University project.

Ticket Sales is primarily responsible for driving revenue and hitting sales goals around the season, group, and premium ticket packages for Northwestern Athletics. This person should be a self-motivated and positive professional. Ticket Sales will work under the direction and guidance of the Vice President, Premium & Ticketing.

ESSENTIAL FUNCTIONS

•  The candidate will be responsible for offering a full menu of seating opportunities for Northwestern Football, Men’s Basketball, and all other ticketed sports.
•  Coordinate and execute sales calls on all potential customers through prospecting, cold callings, and referrals from current customers.
•  Effectively use Salesforce CRM to accurately record all client and prospect interactions.
•  Participate and contribute in weekly sales meetings and training sessions.
•  Work in conjunction with Northwestern Athletic Department and Ticketing staff to promote and generate sales on all events while providing a great fan experience.
•  Assist with any administrative ticket functions.
•  Assist with any special projects or duties as assigned by Vice President, Premium & Ticketing.
•  Setting and conducting in arena and out of the office appointments
•  Must be willing to work non-traditional hours, weekends, events and game days
•  The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s Degree or equivalent
• 1-2 years sales experience is preferred
• Excellent professional verbal and written communication skills
• Maintain a professional image and positive attitude
• Serve as a main point of contact for general athletic ticket inquiries that come in through inbound phone calls, email, and social media.
• Set and conduct in stadium, arena and out of the office sales appointments.
• Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions.
• Reach and exceed individual and team sales revenue goals.
• Assist with managing and stewarding existing season ticket members.
• Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by partner organization
• Ability to learn and