Supervisor, Fleet Services Operations

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Position Summary

Fleet Services provides strategic leadership, management, and governance for all transportation and mobile equipment in the Duke Energy fleet which consists of over 14 thousand vehicles/mobile equipment. The Supervisor of Vehicle Maintenance provides leadership and oversight to a diverse workforce for assigned maintenance locations (garages). Key accountabilities include: ensuring the execution of maintenance and repair work, providing strong leadership and oversight to employees, ensuring compliance with applicable, safety, environmental, ANSI, DOT and maintenance standards, managing work schedules, ensuring tasks are properly recorded in the work management system, coordinating with customer contacts to ensure their needs are being met and managing the business/financial aspects of assigned garages. Safety, environmental compliance, productivity and quality are all critical components of the successful execution of this work. The Supervisor of Vehicle Maintenance is responsible for identifying and addressing barriers in the workplace and must also effectively communicate the plans and direction of the organization. Position is responsible for employee development and performance management of the assigned craft in the work group.

Responsibilities

Manages the Fleet Services for assigned maintenance locations (garages) to deliver safe, reliable vehicles equipment, and services for multiple customer departments

• Ensure timely completion of assigned work in compliance with safety, environmental, ANSI, DOT standards, manufacturers’ guidelines, and Fleet Services best practices.

• Provide safe working conditions and practices by providing adequate safety training of work practices and procedures. Initiate action to promptly correct potential or actual safety problems.

• Oversee assigned work and assuring quality of work being performed.

• Complete field reviews, observations, and audits to ensure progress, performance, quality and results.

• Foster a strong safety culture as it relates to both employee and operator safety.

• Maintain a working knowledge of Duke Energy safety and environmental policies and procedures.

• Monitor all aspects of team’s performance with a focus on continuous improvement.

• Initiate actions to ensure objectives are achieved and improvement opportunities are addressed.

• Monitor and manage garage expenditures to support overall budget and incentive goals.

• Ensure geographic area is appropriately staffed and supported for 24/7 operations. This includes both individual availability and setting employee expectations.

• Support storm restoration efforts including any off-system deployments

• Local representative and point of contact for fleet, customer, equipment and facilities issues at assigned maintenance locations.

Lead a safe, productive and motivated work force

• Maintain positive employee relations and culture based on trust, open communication, personal accountability, ownership, teamwork and collaboration.

• Develop a culture of two-way communication, encouraging employee feedback.

• Enable employees to make decisions within boundaries of processes and goals.

• Actively communicate with employees on all relevant items related to the company, Fleet Services and the work group.

• Recruit and develop technicians. Manage employee development including technical, compliance and on-the-job training

• Maintain a working knowledge of bargaining unit contracts

Lead continuous improvement and change management efforts

• Serve as a model of leadership for change.

• Support human performance and corrective action programs by investigating, reviewing and communicating events, leading and participating in investigations and implementation of corrective actions.

• Ensure successful implementation of organizational improvements and technology.

• Analyze reports and