Sales Performance Consultant

Department:

Southwest Business

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Sales Performance Consultant supports our Purpose by building reports and tools, analyzing complex data, and finding insights to help support corporate sales initiatives and revenue generation. Additionally, this role partners with Leaders and individual contributors to deliver on timely and high visibility projects. The Sales Performance Consultant is a strategic thinker and skilled communicator who looks forward to making a meaningful impact in the Southwest Business Department. 

 

Additional Details: 

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.  

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.   

 

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. 

Responsibilities

• Identify and draw insights from complex data sets, supporting projects and initiatives as directed by Leaders
• Perform analysis to quantify, analyze, and determine route cause analysis of revenue trends/drivers
• Communicate insights to partners to develop strategies that drive Southwest Business revenue, ensure absolute accuracy in analytical modeling
• Partner with peers and other Teams within Southwest Business to source relevant content and accurate data for Southwest Business reporting
• Collaborate with internal stakeholders to understand business needs and be able to lead and/or assist in evaluating options and alternatives to ensure business needs are met in a timely fashion
• Develop insight driven reports and dashboards that help Seniors Leaders make informed decisions based on relevant KPI’s
• Support Executive-level updates, translating analytical results into presentable formats for all levels of management, emphasizing recommendations and key insights to drive revenue-generating behavior
• May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities

• Skilled in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Skilled in collecting, organizing, visualizing, and assimilating data which may also include turning raw data into meaningful information using data-oriented programming languages and visualization software
• Ability to listen, understand, and communicate ideas presented in writing and/or in speaking with others
• Ability to choose the right mathematical methods or formulas to solve a problem
• Ability to quickly make sense of, combine, and organize information into meaningful patterns
• Ability to leverage advanced analytics and forecasting to build innovative models or overhaul existing models that drive insights
• Ability to manage highly sensitive and confidential information

Education

• Required: High School Diploma or GED

Experience

• Advanced-level experience, seasoned and specialized knowledge in:
  • Data: Working with large data sets, manipulating raw data, performing advanced analytics, and crafting actionable insights
  • Forecasting: Leverage advanced techniques to help pre