Assistant Shop Manager

ABOUT THE ROLE

Location: South Beach store

Status: Full Time

Compensation: $24.00-$26.00/hr + Tip(s)

Position Summary:

The Kith- Treats Assistant Shop Manager is the right hand to the Treat- Shop Manager and assists in managing the operational efficiencies of the shop and the overall customer experience. They will consistently assist in leading and managing a team of Counter Associates to improve customer service. The Assistant Shop Manager will be expected to maintain a high standard in the Treats Shop by focusing on responsibilities assigned by their Shop Manager. The Assistant Shop Manager is responsible for partnering with the appropriate HQ partners on the following: inventory, staffing, and overall business matters, in the absence of the Shop Manager.

RESPONSIBILITIES

Primary Responsibilities:

• Communicate daily objectives with the staff and adjust accordingly to business needs in partnership with the Shop Manager.

• Open and close the Treats Shop as scheduled.

• Ensure the team’s performance, appearance and attendance meet the company’s standards.

• Complete and audit supply orders as the business requires.

• Perform daily banking tasks, in the absence of the Shop Manager.

• Oversee the accuracy of all deliveries and communicate and resolve any discrepancies found.

• Audit all storage to ensure compliance with any Food & Safety requirements.

• Continuously audit overall cleanliness and hygienic standards of store front, food prep, and storage areas as required by the DOH.

• Train and develop the staff to meet all Kith and Kith- Treats standards.

• Provide business insight to the Shop Manager regarding forecasting & overall business development.

• Assist in the recruiting & hiring of staff, in partnership with HR and other appropriate HQ business partners.

• Process store/shop payroll as required by the company, in the absences.

• Oversee and assist with housekeeping responsibilities, which include but not limited to, dusting, sweeping, collecting trash, and other tasks traditionally associated with standard food & beverage operations.

Special Projects/Tasks:

• Act as Interim Shop Manager in the absence of a Shop Manager and under the guidance of the Senior Manager- F&B.

• Oversee the preparation and execution of any in-store events.

REQUIREMENTS

Availability:

• Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays.

• Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require.

Licenses/Certificates:

• Valid and current Food Handlers License from the Department of Health or ServSafe Food Handlers Certificate is required for all Managers

Experience:

• 1-2 years in a customer-facing managerial role

• 1+ years in the Food & Beverage industry

• 6+ months using industrial kitchen equipment

• 1+ years in a retail/apparel operations role is a plus

Skills/Abilities:

• This role requires a strong entrepreneurial mindset

• Comprehensive computer skills and experience with Google Suites

• Efficient multitasker and delegator

• Ability to perform business math and accounting

• Ability to lift and move 30lbs.

• Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools.

• Ability to stand and walk for prolonged periods of time.

WHO YOU ARE

Professional Characteristics:

• Efficient and effective communicator

• Organized

• Comfortable with following up and holding themselves and others accountable

Personal Characteristics:

• Responsible and reliable

• Career driven