Staff Software Engineer, Observability

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers!

Job Description

The Observability Team is a high visibility foundational engineering team chartered to build the tools that engineers at Block trust in order to understand the behaviors and performance of services, data stores and application platforms. The team is responsible for deciding on the technical direction to build the future for observability capabilities at Block. They are responsible for scaling the systems and platforms that handle terabytes of data daily, as well as the developer experience around this ecosystem of telemetry, logs and other data. Engineers on this team feel at home working in and around multiple languages and have empathy for the need for high quality information to make technical and product decisions. You’ll work with teams across Block to ship features and core infrastructure that allow our engineers to move faster.

You will: 

• Identify, scope and lead large technical projects with enormous impact across the company around logging, telemetry and other core observability tools
• Be actively involved in setting strategic direction and implementing an expanding roadmap
• Own problems end to end from ideation through planning and scoping to implementation and launch
• Translate functional and technical requirements into detailed architecture and design
• Design APIs and data models to work within microservice and event-driven architectures
• Participate in code and design reviews to maintain our high development standards
• Evolve and improve existing backend systems to meet product iteration velocity while maintaining a high quality bar
• Mentor other engineers and help cultivate a fast-growing team

Qualifications

You have:

• 5+ years of software development or equivalent experience
• Experience building product/services end-to-end from technical design, implementation, testing to delivery
• Strong verbal and nonverbal communication skills. You’re adept at understanding complex technical concepts and helping your team make decisions to move forward, as well as communicating those decisions up. Effective remote collaboration skills with distributed teams
• Experience building and maintaining large scale distributed systems
• Experience working with open source & cloud native tooling, such as Kubernetes, Prometheus and OpenTelemetry

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $202,500 - USD $247,500
Zone B: USD $192,400 - USD $235,200
Zone C: USD $182,300 - USD $222,800
Zone D: USD $172,200 - USD $210,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

• Healthcare coverage
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off
• Learning and Development resources
• Paid Life insurance, AD&D. and disability benefits 
• Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in B