Director of Engineering (Hybrid Onsite-Remote)

Who We Are

TheIncLab is the first human-centered artificial intelligence experience (AI+X) lab. TheIncLab’s award-winning, multi-disciplinary team is focused on designing and developing AI-enabled systems that learn and collaborate with humans. The company offers its clients comprehensive capabilities for rapid ideation, software development and building of smart systems and hardware solutions. Its open, scalable AI architecture approach, combined with years of experience in interactive engineering and emerging technology innovation, allows for rapid prototyping and deployment of transformational concepts, products and solutions designed to work with meaningful human interaction, effectively bridging the gap between humans and intelligent systems.

Job Description

As a member of the development team, the Director of Engineering is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions. This position will manage a team of developers and engineers to build secure and scalable platforms and applications that will be released to UX teams, QA testers, and clients. This position also specializes in planning, documenting technical requirements, product design, developing, and testing all software systems and applications developed. The ideal candidate will have demonstrated advanced experience working in all areas of an Agile software development work environment, including systems architectural design, software engineering, front-end development, back-end development, data engineering, and systems security.

Requirements

The position requires solid experience in Systems Engineering, CI/CD (e.g., Jenkins, GitLab CI, GitHub Actions), software system design, development, and deployment, Agile (e.g., Scrum, Kanban) as well as modern programming languages (preferred, but not required: Python, Java, C++, Ruby) and familiarity with on-premises and cloud-based (AWS) development and operations.

• Establish and take ownership of an effective department strategy to manage and scale team of developers and engineers to balance demand and resources for short- and long-term budget planning.
• Provide direction and support to maintain an Agile organization and structure to manage and complete project milestones and deliverables.
• Work closely with business partners and/or external clients in defining requirements and implementing solutions.
• Serve as technical SME and work closely with architects, product managers, project management, and clients to determine system architecture for projects, including use and/or development of middleware, APIs, communication protocols and visualization engines.
• Work with internal teams to create contract documents such as Statement of Work, Rough Order of Magnitude (ROM), and Production Timeline.
• Direct, review, and approve product and system design and changes for the development, engineering, and technical work performed to ensure deliverables are aligned with project roadmaps.
• Participate in client meetings, presentations, and product demos to serve as technical SME to address client questions and/or issues in a competent and professional manner.
• Direct the integration of development team technical activities to prioritize and assign department resources to balance project budgets, requirements, and resource allocation.
• Help identify, troubleshoot, and recommend resolution of development issues or bugs.
• Review and enforce use version control and documentation to communicate code updates.
• Serve as senior QA tester to validate code, completion of project requirements, approve milestone completion, and coordinate release of deliverable to client.
• Provide leadership and handle all aspects of team management, including the recruitment, directing, training, and evaluation of employees to ensure completion of project milestones and tasks.
• Create an inclusive environment across all aspects of the development team that supports and promotes continuous learning, knowledge sharing, and teamwork.
• Prioritize Continuous Improvement initiatives related to service delivery to mitigate risks, identify improvement areas, and develop and implement policies, standards, and procedures.
• Understand complexity of regulatory environments and ensures compliance to meet regularity requirements.
• Maintain flexibility to address any client concerns, including outside of typical office hours as needed.
• Ability to travel up to 20%.
• Other responsibilities as assigned.

Required Qualifications

• A Bachelor's degree in Engineering, Computer Science, Information Systems.
• 7+ years of architecting and delivering software systems or platforms.
• 7+ years of progressive experience in So