Senior Business Systems Analyst - IT

Salary range is $78K to $170K with a midpoint of $118K. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. 

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• Pet Insurance.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
• Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

GENERAL PURPOSE: 

Under general direction, the Senior Business Systems Analyst analyzes business problems and customer needs to define functional and non-functional requirements for technology solutions. Manage those requirements through their full life cycle, partnering with business and technical teams to ensure value, quality, and an excellent end user experience. Develop subject matter expertise in foundational data and act as the conduit between IT systems and customers.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Lead discovery, requirements, testing, and change‑management activities from initial concept through production launch.
• Gather and manage business and technical requirements, interview stakeholders, and facilitate workshops with multiple audiences.
• Reconcile information from multiple sources and create clear, detailed requirements within the approved scope.
• Compare current and desired future states and document gap analyses. . 
• Partner with Enterprise Architects and other IT teams to identify technical requirements, evaluate solution options, and analyze downstream impacts—system and non‑system—including security, data‑privacy, and accessibility considerations.
• Clearly articulate and isolate in-scope and out of scope elements. 
• Translate client needs into functional specifications and collaborate with development teams on solution design.
• Visualize complex topics through context, workflow, and activity diagrams using tools such as Visio and LucidChart.
• Create test strategies and UAT protocols; conduct end‑to‑end testing to validate that solutions meet functional and non‑functional requirements. 
• Develop and deliver training materials; maintain data definitions and standards; and enforce agency compliance with data‑governance policies. 
• Drive continuous process‑improvement initiatives to streamline workflows within and beyond software systems. 
• Create and maintain documentation required for both IT and procurement processes. 
• Drive continuous process‑improvement initiatives to streamline workflows within and beyond software systems.
• Monitor industry trends, attend professional group meetings, and ensure processes and policies are applied consistently and compliantly.
• Participate in and facilitate Agile ceremonies such as backlog grooming, sprint planning, and release coordination.
• Works with vendors and consultants to augment staff capabilities. 
• Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.