Employee Relations Associate

Company Description

Taylor & Francis Group is an Informa Business 

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100. 

Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798. 

Our purpose is to foster human progress through knowledge.  We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you! 

Job Description

We’re currently a People team ranging of international backgrounds and cultures, as we operate worldwide. We are looking for a People Relations Associate to work on a hybrid schedule, with 2 days a week being in our Boca Raton or Philadelphia office.

What you'll be doing: 
 

As the People Relations Associate, you'll be the vital link between our US colleagues and the HR team. Reporting to the Senior People Relations Manager for the Americas, your responsibilities include: 

• Providing expert guidance to resolve employee relations queries, performance management issues, and workplace investigations  
• Managing a caseload of performance improvement plans and supporting managers from initial coaching through closure of plans 
• Supporting the Senior People Relations Manager in resolving employee relations matters efficiently. 
• Working independently to complete short and long term projects to support the wider HR Team 
• Maintaining up-to-date knowledge of federal and state employment laws for compliance purposes 
• Delivering HR services and supporting special projects such as Reward and Recognition, policy improvements, restructure support, and more. 
• Assisting the People Operations Excellence Team with onboarding processes, data entry, HR metrics reporting, and SAP queries when needed  
• Collaborating with domestic and international team members, demonstrating sensitivity to cultural differences. 
• Handling routine inquiries and supporting HR events and announcements. 
• Managing priorities and working on multiple projects or tasks, in order to meet strict deadlines  
• Maintaining internal portals and providing support for ad hoc HR projects. 
• Conducting basic research or seeking out information by using a variety of resources, as required 
• Leads wellbeing and engagement initiatives to promote and contribute to a positive work culture  

Qualifications

What we're looking for:

• 2-5 years of relevant generalist experience with a focus on Employee Relations, workplace investigations, compliance, policy and procedure 
• Knowledge of federal and state legislation including FLSA, FMLA, STD, ADA. 
• Experience with performance management and coaching leaders 
• Proficiency in SAP preferred. 
• Excellent communication and interpersonal skills. 
• Adaptability and flexibility to manage priorities effectively. 
• Ability to handle confidential information. 
• Strong technical skills, including MS Office. 
• Analytical problem-solving abilities. 
• Willingness to travel domestically and internationally as needed. 

Additional Information

What you should know:

• Location: This role is hybrid, with travel to the Boca Raton or Philadelphia office two days per week, and for special events, as needed  

• Closing Date: Applications will close on June 3, 2024. Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.  

• This is a non-exempt position 

• You must have authorization to work and reside in the United States 

What we offer in return: 

• Starting hourly rate ranging from $31.32 - $38.46 (~$57,000 - $70,000 annually, based on expe