Associate Director, Digital Transformation Consultant

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

We are seeking Digital Transformation Consultant who can shape our clients’ digital transformation journeys, starting from business possibilities through to envisioning and guiding the execution of the corresponding large-scale transformation of the IT landscape and organization, all in the context of delivering sustainable added value for the business. You work with customers, your Kyndryl peers, and business partners in an agile and collaborative fashion to ascertain and communicate the value of IT to the business, understand how to use IT to help drive business innovation, define and transform IT organizations to successfully incorporate and leverage transformation drivers such as Cloud, Agile patterns, Data and AI, Modern Operations and cross-vendor service integration and management. Digital transformation thought leaders should establish vision and value and communicate it to the business and technical audiences and stakeholders?

• The Digital Transformation Consultant designs and transforms IT organization to drive successful digital transformation of the business

• A holistic view across organizational models, people, processes, roles and technology and an understanding of the multiple inter-dependencies across these dimensions is critical. In addition, an ability to understand business models and objectives and align IT resources to them is vital

• Additional critical skills include: strategic thinking, a strong understanding of transformation program management and governance and the ability to develop strong business cases

• With digital transformation challenging businesses worldwide, a Digital Transformation Consultant will be comfortable taking disruption and turning it into a competitive advantage. Your role is to develop transformation strategies and define and guide the execution of the corresponding transformation journeys, incorporating business objectives and technology evolution that will support and advance the enterprise’s business strategy for years to come

Responsibilities

• Capture and understand client business models and objectives.

• Understand and qualify the benefits of a digital transformation for the business

• Work with business developers, business analysts, IT leadership and enterprise architects to align IT resources to current and future business objectives

• Assess the maturity of business-IT alignment

• Define and apply business modeling techniques such as business value stream mapping and business component modeling

• Understand and assess the impact of large-scale drivers of IT transformation such as Cloud, Agile practices, Data and Analytics, AI and more on an IT organization

• Capture and assess the maturity of an IT operating model

• Understand and position the key capabilities in a modern IT operating model such as Design Authority, Modern Operations, Service Integration, FinOps, DevSecOps and Platform Engineering in the context of a hybrid, heavily sourced IT organization

• Define a future IT organization and operating model to help the IT drive the achievement of business objectives

• Working from the current and future business objectives, define a transformation strategy and roadmap to help client’s IT organization drive the achievement of lasting, sustainable business value

• Establish and guide the execution of a transformation program, including program governance and the alignment with IT and corporate governance

• Position, establish and guide the evolution of a joint client / Kyndryl Center of Excellence as an enabler of the transformation

• Define compelling business cases for the proposed transformation

• Work with IT leadership and enterprise architects to translate strategic business/ IT alignment into specific enterprise architectures to underpin the transformation strategy and roadmap

• Understand and evaluate the impact of IT strategic decisions and guiding principles on the success of a transformation strategy

• Understand and evaluate the impact of strategic IT vendor selection and position

• Understand and qualify the risk of vendor dependency

• Ability to position and understand business impact analysis on IT

• Ability to understand the impact of regulated industries on IT positioning and strategic / operational IT decisions

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