Senior National Account Manager

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title:   Senior National Account Manager

Location:   Remote - EST or CST time zone preferred

Description

The Senior National Account Manager is responsible for ensuring that Galderma achieves its targeted revenue, profit, and ROI goals for customers managed by sales agency partner(s) in the Food Class of Trade. Major Account responsibilities include Kroger and Albertsons/Safeway. This position is responsible for the leadership of all facets across the sales agency network, owns the customer relationship, and builds mutually dependent business relationships as the front-line face of Galderma. 

The Senior NAM represents Cetaphil and Differin under the Galderma portfolio and works collaboratively with the brand marketers to drive efficient and profitable sales with this customer. This role reports into a Director – National Accounts.

Key Responsibilities

• Deliver growth objectives as set by the Company with attention given to budgets, profitability, promotional spend rates, and profit goals.

• Act as both internal and external Galderma leader for assigned customer(s) and Food COT during annual budgeting, MBP process, or external JBP sessions

• Provide leadership into the Commercial Action Plan surrounding the 4P’s (price, promotion, placement, product) for the Food COT and other 3P brokerage partners

• Provide leadership, coaching, and mentoring to 3rd party sales agents representing Galderma and its brands

• Collaborate in the development of appropriate sales plans by customer that will deliver necessary annual targets in support of US, and Global objectives, and communicated via quarterly business reviews.

• Effectively manage P&L including customer trade spend rates, monthly brokerage fees, sales agency revenue forecasting, and personal T&E

• Execute external training sessions for all agency partners and associated customers related to new business platforms, new product introductions, or other areas as deemed necessary

• Prepare presentations and attend account calls to present compelling fact-based strategic selling story by utilizing syndicated data, general market trends, account databases, and local market knowledge in conjunction with corporate developed templates

• Utilize Industry knowledge, network, and contacts to determine appropriate decision makers within targeted retailers as well as those in prospective accounts that will expand the presence of Galderma brands

• Builds cross-functional relationships both internally and externally to capitalize on business opportunities

• Partners with 3P Broker in delivering profitable sales for the customer and Galderma.

• Promotions: Develop/manage promotional plans, coordinating with finance, trade marketing to align with brand strategies and advertising plans as appropriate.

• Inventory & Forecasting: Partner with demand planning on forecasting sales focusing on both financial production planning forecasts

• Responsible for understanding and communicating the customer level budget and spending.

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