Dental Front Office Staff

About the Practice

At CarolinasDentist in Spring Lake, we care for our patients the way we’d want our own families to be treated. From the moment our patients first walk through our door to admiring the beautiful smile in the mirror when they leave, we make our patients feel comfortable, unique and compassionately cared for. Our dedicated team in Spring Lake offers personalized treatment plans designed to meet our patients' specific dental needs. Our highly trained and skilled dental clinicians at CarolinasDentist stay up to date on the latest advancements in dental care to ensure our patients enjoy excellent oral health and wear a beautiful smile for a lifetime. 

Responsibilities

As a Front Office staff member, you play an important role in our office and  perform a wide range of responsibilities, to include:

• Schedule and confirm patient appointments.
• Veriify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor/hygiene schedules as necessary.
• Greet and check patients in and out, before and after treatment.
• Educate, consult and present patient treatment plans.
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
• File insurance pre-determinations.
• Conduct financial consultation with patients when new treatment plans are presented, as applicable.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Benefits Offered

In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.

Requisition Number

2025-14252