Part Time Auction Support Specialist (Manheim)

Company

Cox Automotive - USA

Vehicle Operations

Virtual Block Specialist I

Individual ContributorNo remote option; must work at a specified Cox location

No

Day

Compensation

Hourly base pay rate is $16.63 - $24.90/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

This position is NOT remote- it is conducted on-site, in office.

 

This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually.  The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate.  This position may perform other duties remotely as identified for efficiencies.

 

Part time position: Approximately 15-20 hours per week (Tuesday, Wednesday, Thursday schedule)

 

Key Responsibilities:

• Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
• Work with auctioneer virtually to verify system information accurately represents vehicle. 
• Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
• Operate monitor virtually, work with auctioneer to review Simulcast bids.
• Provide arbitration and other vehicle announcements to support auctioneer.
• Call and e-mail on late titles.
• Utilize salesforce for title absent support.
• In partnership of client services contact center operations to receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems).
• Other duties as assigned.

 

Qualifications:

 

Minimum

• High School Diploma/GED
• Generally, less than 2 years of experience
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Ability to remain focused and composed during fast-paced sale-day activities.
• Regularly required to stand, walk, reach, talk and hear.
• Ability to lift 1-10 pounds.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

 

Preferred

• Ability to read, write and speak in Spanish.

 

Work Environment

• Occasional exposure to fumes, odors and weather conditions.

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns,