Jobs and Careers
EV

Online Casino Customer Service

Evolution
Southfield, United Statesfull_timeVerifiedPosted 11 Mar 2024

About the role

Company Description

America’s 1st online casino is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games.

Since 2006, Evolution has been the leading product company of virtual casino games. We’ve evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world.

To see who we are as a company please click on the 60 second video below:

 https://evolutiongaming.sharepoint.com/:v:/s/EVO-Global-Assets/ETepQ0pO_w5FkDuq4_lvc64BK8z1BgdJD3ISgfURGtO_9g?e=mND2JL

Job Description

We are looking for passionate and customer focused individuals to join our team in Southfield, MI.

Are you service oriented and looking for an exciting opportunity? Then Evolution is the right place for you! As a Game Presenter, presentation and personality are key as you’ll be presenting casino games live on-camera! No prior dealing experience is required.

No dealing experience is required as you will spend the first two weeks of your employment in our Evolution Academy. Here you will be taught how to lead a game of Blackjack, Roulette and Baccarat as well as how to present games in front of the camera.

As an Online Casino Dealer, you will be spending most of your working day live on camera; hosting casino games and interacting with players who are live-streaming the games to their devices. You will be working rotating shifts with regular breaks. The studio is a 24/7 operation, must be able to work a flexible schedule, evenings, weekends and holidays. This is an on-site position.

We offer you:

  • Career Advancements
  • Paid Break Time
  • Paid Training
  • 10 days of paid time off
  • Medical/Dental/Vision Coverage

For more information about us visit evolution.com/careers/USA

 

What we are looking for:

  • Professional, mature and with a natural ability to follow work rules
  • Service-minded with good communications skills
  • Responsible and dedicated - towards your work and your colleagues
  • Able to provide an engaging and rewarding experience for our live players
  • Able to quickly grasp new concepts.

Qualifications

  • Must be 21 years of age or older.
  • Must be able to obtain a MI Gaming License
  • Required to successfully complete a pre-employment background check.
  • Wear assigned uniforms and maintain professional appearance standards.
  • 1-2 years of work experience in a customer service and hospitality-oriented role.
  • Responsible, dedicated, and dependable.

Additional Information

This position is an excellent opportunity to join the fast-growing team, we also offer:

  • Hourly Rate + Tips & Performance Bonuses
  • Paid Time Off
  • Paid Break Time                    
  • Paid Full Game Technique Training
  • Flexible part time scheduling
  • Career Growth Opportunities
  • Employee Referral Program
  • Medical, Dental & Vision Insurance Plans
  • Nationwide Employee Discount Program
  • Centrally located modern studio environment with break room & refreshments

More information on www.evolution.com 

All your information will be kept confidential according to EEO guidelines.

#EVOMIH

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Company

Evolution

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