Senior Manager, Account Executives - Healthcare

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

About the Role:

The Senior Manager, Talent Solutions (Healthcare) furthers WGU’s mission of creating pathways to opportunity at scale by serving the talent management objectives of large and strategic corporations across the country. By positioning WGU as the premier partner of workforce development solutions for healthcare institutions, this position leads a team of Talent Solutions managers that will ensure the objectives and evolving needs of existing and recently secured healthcare partnerships are met while keenly focusing on account growth, support, and strategic expansion.

Location: This position requires you to travel up to 50%

What You’ll Do:

• Strategically lead the Talent Solutions team to enhance performance by setting clear key performance indicators.
• Create processes to achieve the goals and objectives of the Talent Solutions organization. 
• Develop strategies and recommendations for improving Talent Solutions and the overall operation of the organization. 
• Ensure team members have a relevant strategic partnership management plan for every partnership owned, ensuring partnership launches, strategic initiatives, timelines, student impact, and business development results are achieved over time and there is fluidity and consistency with each managed account.
• Work across functions and departments including Communications and Marketing for go to market strategies, Recruiting, Career Services, and Alumni team to identify WGU Ambassadors and leverage alums to open doors at employers.
• Advise, help develop and pilot the sales tool kits for team members. Successfully implement available and new training tools and partnership resources in coordination and collaboration with Partnership Operations and Enablement team to elevate partnership engagement, process, policies, that positively influence SPM workflow and outcomes.
• Manage direct reports through coaching, training, and motivation to achieve results. Contribute to the overarching strategy for the region regarding talent deployment and development by state/specialty and initiatives to reach goals. Revisit and evaluate team positions due to changes in the marketplace, university goals, new initiatives and as team member strengths continue to develop.
• Stay abreast of developments in the region that impact workforce development, governmental or agency updates, large employer initiatives and other issues which may impact and inform WGU existing and prospective partnership opportunities.
• Support, contribute to and help market WGU’s full expanse of program offerings for awareness, partnership collaboration, and scale.
• Connect with senior partnership leaders on issues and opportunities that impact new programs, outreach, sales tools, and partner strategies. Be the eyes and ears in the field.
• Liaise with WGU internal departments on partnership, scholarship, external relations, and marketing.
• Effectively handle highly diverse and complex initiatives, partnership strategies, and solutions that drive toward successful relationships.
• Other duties as assigned.

Knowledge, Skills, and Abilities You’ll Need to be Successful:

• Demonstrated ability to lead and grow a high-performing Talent Solutions organization.
• Ability to identify client needs, present customized solutions, and negotiate favorable outcomes for both WGU and healthcare partners.
• Able to develop new ideas that will enhance partnership results, is future-oriented and assesses what will help/hinder achieving goals; focuses on what is important.
• Persuasive using communication skills, oral and written, and delivers on commitments.
• Accountable to self and others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity and is capable of self-management.
• Negotiate and influence skilfully and professionally while maintaining relationships.
• Shares relevant and appropriate information and provides subordinates