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Public Health Program Specialist III-Quality Assurance (APH)

City of Austin
RBJ Health Center, United States, United Statesfull_timeVerifiedPosted 30 Jun 2026

About the role

About This Position

 


 

Job Description:

Public Health Program Specialist III

Purpose: 

Under limited supervision, lead program specific, outreach and/or investigation activities of communicable diseases.

Duties, Functions and Responsibilities: 

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  • Investigate, locate, interview, and link out of care HIV positive individuals to appropriate medical care and other services.

  • Coordinate aspects of investigations with other agencies/personnel.

  • Train and monitor less experienced personnel in the conducting of an investigation.

  • Counsel individuals on prevention of sexually transmitted diseases e.g. venereal diseases, AIDS, etc.

  • Follow-up with clients to insure they are receiving proper care.

  • Refer citizens to appropriate agency or program.

  • Answer citizen questions & provide assistance.

  • Conduct investigations on the origin, nature, etc. of epidemiological diseases.

  • Perform phlebotomy and specimen collection

  • Counsel physicians, laboratories, clinics, etc. about disease reporting requirements.

  • Research/compile data/information and submit written reports.

  • Assist in statistical and data analysis to identify health inequities and disparities.

  • Provide quality assurance (QA) duties as assigned by supervisor, and as needed.

  • Some positions may require employee to meet patients at home, work or elsewhere to perform testing or conducting interviews, as needed.

Responsibilities - Supervisor and/or Leadership Exercised: 

Provides leadership, work assignments, evaluation, training, and guidance to others.  May substitute in supervisor’s absence.

Knowledge, Skills, and Abilities: 

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of general public health programs, specifically those related to communicable disease.

  • Knowledge of the principles of communicable disease spread and prevention.

  • Knowledge of laws and regulations concerning communicable disease control.

  • Skill in prioritizing tasks.

  • Skill in oral and written communications, especially interviewing techniques.

  • Skill in establishing and maintaining effective working relationships with City employees and the public.

  • Skill in recording data from interviews and investigations accurately.

Minimum Qualifications: 

  • Graduation with a Bachelor’s degree from an accredited college or university plus two (2) years of experience in public health outreach/investigation or related field, one (1) year of which must have been working directly as an HIV/STD Disease Intervention Specialist.

  • Related experience may substitute for required education with a maximum substitution of four (4) years.

Licenses and Certifications Required: 

Valid Texas Class C Driver’s License at time of hire and maintain during employment, as required by position

Preferred Qualifications:

  • Experience in HIV/STD investigation as a Disease Intervention Specialist (DIS).

  • Previous experience in working with diverse populations such as LGBTQI, MSM, unhoused, etc

  • Experience in conducting quality assurance activities. 


 

Notes to Candidate:

Position Overview:

  • This position will conduct quality assurance reviews of public health investigations, interviews, documentation, and case management activities to ensure compliance with program, local, and DSHS guidelines.

  • Develop, coordinate, and deliver training for new and existing staff in clinic operations, office procedures, field investigations, documentation standards, and program protocols.

  • Conduct routine audits of interviews, field records, documentation, and case closures to ensure compliance with local and state requirements.

  • Support provider outreach and education efforts regarding DSHS reporting requirements, treatment guidelines, and public health follow-up processes.

  • Conduct field activities and investigations as needed to support program operations, address complex cases, and maintain proficiency in field-based public health practic

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Company

City of Austin

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