GenAI Product Designer

Be part of something groundbreaking 

At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.  

With the support and investment needed to explore new frontiers in generative AI, you’ll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers.  

This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles, and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build world-class products. If you’re excited by the opportunity to create meaningful impact at scale, we’d love to hear from you. 

Who we are 

AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions.  

At AIG, we’re reshaping how the world manages risk, and we’re inviting you to be a key part of that transformation. As a GenAI Product Designer you will have the opportunity to make a meaningful impact, leveraging and further developing your skills to guide groundbreaking AI initiatives. If you’re looking for a place to grow your career and where your contributions will shape the future, AIG is where you belong.  

How you will create an impact

We are seeking a Product Designer to join the Digital Design & Delivery team in defining and driving the future insurance experience for our clients, brokers, and underwriters utilizing responsive design in an agile work environment.

Our ideal candidate has a passion for creating compelling, simple user experiences from otherwise complex workflows. As a team member you will lead the product design while collaborating with business sponsors, stakeholders and engineers.

Key Responsibilities

• Lead the design process by employing Figma and our design system to create user flows, wireframes, prototypes, and high-fidelity mockups that effectively communicate design concepts and solutions
• Partner with CX Research to define approach to identifying user pain points and opportunities. Identify design problems and create intuitive and engaging customer experiences.
• Collaborate with global technology, product and business teams to balance user needs with business goals.
• Review and analyze and ensure quality design requirements
• Design within existing standards and contributing to our design system and help develop scalable patterns and components that follow AIG Brand standards and universal design principles
• Manage and present project deliverables along with design rationale.
• Work closely with developers to ensure seamless implementation of designs.

What you will need to succeed

• Some product design experience taking ownership, driving understanding, and delivering products in cross-functional teams from start-to-finish
• Bachelor’s Degree preferably in a relevant design discipline, certification or equivalent work experience
• Self-starter capable of identifying opportunities and delivering solutions on their own  
• Well-versed in responsive web design and mobile/native platform, and an aptitude for exploring new technologies and methodologies 
• Ability to thrive in a fast-paced, dynamic environment with high-energy and mission-driven colleagues. 
• Exposure to product design practices like ideation, storytelling, prototyping, design frameworks, concept visualization, problem-framing and design principles
• Good organization, with the ability to clearly communicate ideas and design principles 
• Strong writing, editing, and communication skills
• Experience working within and contributing to an established design system
• Expertise in design tools such as Figma
• Familiar with front-end technologies such as Angular, HTML, CSS
• Portfolio of work strongly preferred; demonstrating strategic design thinking
• Insurance or Banking experience (a plus, but not required)

Ready to make a bigger impact? We look forward to reviewing your application.

#LI-CM1#UX #userexperience

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected env