Clinical Research Recruitment Coordinator

Irvine Clinical Research is the largest independent memory research center on the West Coast.
Alzheimer's Disease is a serious cognitive illness that affects millions of people each year. Every research trial brings us closer to finding a treatment or cure for Alzheimer's Disease. A recent study conducted at Irvine Clinical Research was successful in slowing cognitive decline by as much as 27%.
Irvine Clinical Research is looking for a friendly, outgoing person to join our team as a Clinical Research Recruitment Coordinator. You will be speaking with potential study participants about their health concerns, especially around memory loss, and when appropriate, presenting research as a care option.

In this role, expect to

• Recruit study participants via short telephone interviews; make outbound phone calls to achieve appointment scheduling goal
• Build rapport with potential participants to ensure engagement and retention
• Promote Irvine Clinical Research's services and the opportunity to advance the fight against Alzheimer's Disease via study participation
• Work independently while still being accountable to recruitment goals
• Input data into electronic systems in a consistently timely and accurate manner
• Assist with other recruitment, marketing, and outreach efforts as needed

To succeed in this role, you have

• A welcoming, friendly, and professional attitude and demeanor that you bring with you every day
• Ability to consistently build trust and rapport with persons concerned about memory
• High attention to detail for all of your work responsibilities
• Time management skills to coordinate and manage recruitment calls efficiently 

Nice to have, but not essential

• Experience speaking with people with cognitive issues or older adults
• Call center or clinical research experience
• Salesforce/CRM/CTMS experience

Equal Employment OpportunityIrvine Clinical Research is committed to diversity within our organization and building an equitable and inclusive environment for people of all backgrounds and experiences. Irvine Clinical Research provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Clinical Research complies with all state and local laws governing nondiscrimination in employment in any location. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ people, veterans, and people with disabilities.