Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

• Enters data in computer databases or maintains such records manually; resolves and answers data-related queries

• Prepares and maintains correspondence files, mailing lists, and reference directories

• Compiles, formats, sorts or routes correspondence as required by office procedures or management requests

• Operates word processing equipment to prepare correspondence, reports, manuals and other documents from word processing software programs; confirms document contents including spelling and formatting requirements before distributing copies for printing

• Types correspondence of a professional nature according to established style and format guidelines using word processing equipment; corrects errors using editing functions of software programs as needed; may produce sample letters for illustrative purposes only when general policy does not exist for specific situations

• May be required to perform data entry work during extended hours, weekends and holidays when needed

• Prepares and maintains data files for computer database according to established procedures; maintains accurate entries of customer, vendor and product information; coordinates the input, retrieval, storage and distribution of such information

• Answers or resolves customer service or technical questions concerning computer databases; ensures compliance with system policies on a regular basis; assists in correcting miscellaneous errors as assigned

• Interprets computer services policies and procedures; represents the company in situations requiring knowledge of computer hardware and software applications as needed

• Maintains current knowledge of computer hardware, software applications, and data entry industry practices; keeps informed of new applications and industry trends

• Performs other related duties as assigned.

Qualifications:

• High School diploma or equivalent.
• Minimum 2 years of related experience in customer care coordination /
  administration.
• Proficient in AS-400 and MS Office Products, including Excel.
• Excellent phone etiquette and communication skills.
• Must be well organized and able to effectively manage time.

Physical Demands:

• Must be able to consistently operate a computer and other office productivity machinery such as telephone, 
calculator, copy machine, computer printer, etc.
• Must be able to communicate with others via phone, email, and in person.

Must be able to exchange accurate information with others.
• Periodically has to change environments from office to production floor to gather information for data entry
• Work primarily involves sitting / standing

Why Clayton? 

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. 
Clayton provides competitive 401K programs, including investment options and company matching for full and 
part time employees after one year to help our team members achieve their financial goals. Additional benefits 
include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
• As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team 
Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best 
Employers by State, Best Employers for Diversity, Best Employers for Women.
• At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational 
programs available online or in-person for team members

 Why Clayton?A Berkshire Hathaway Company - an integrity-based organization offering unlimited career growth opportunities.

Full-time team members have the flexibility