ES Data & Systems Program Analyst

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Job Category

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Data & Systems Program Analyst plays a critical role in supporting complex, high-visibility ES programs, serving as the bridge between technical teams, data stakeholders, and program leadership to ensure system changes are delivered with quality, alignment, and operational readiness.

Responsibilities

Program Delivery & Systems Alignment

• Partner with DET G4G technical teams, HRIS, and program stakeholders to plan and execute Workday G4G and other HR system changes for enterprise-level initiatives.
• Write, refine, and test functional requirements in collaboration with program and technical teams.
• Coordinate and run system dry runs, ensuring readiness for cutover and deployment.
• Validate functionality and system impacts in partnership with Workday processing analysts and data quality teams.

Risk Management & Communication

• Identify potential risks, dependencies, and data integrity issues, escalating to the Data Integration Lead and Data Program Manager as needed.
• Provide clear, timely communication to the ES G4G program team regarding system changes, issues, risks, and dependencies.
• Track Workday updates and enhancements relevant to the program, communicating operational and data impacts.

Cross-Team Coordination

• Serve as the liaison between technical configuration teams, data teams, and program stakeholders to ensure alignment on scope, timelines, and handoffs.
• Work closely with Data Program Managers to ensure data sequencing and readiness activities are integrated into program plans.
• Collaborate with operational teams to confirm process alignment post-launch.

An Ideal Fit:

• Thrives in a collaborative, fast-paced environment where cross-team coordination is key.
• Understands HR system architecture, data flows, and operational dependencies.
• Communicates effectively across technical and non-technical audiences, simplifying complex system impacts.
• Has strong attention to detail and is committed to delivering error-free, high-quality outputs.
• Proactively identifies and mitigates risks before they impact program delivery.

Required Experience:

• 3–5 years of experience in HRIS, HR systems analysis, or HR technology program support roles.
• Hands-on experience with Workday (HCM, Recruiting, Time), with familiarity in other HR systems such as Beqom or Salesforce.
• Proven ability to write functional requirements and lead testing efforts.
• Strong skills in system impact analysis, risk identification, and cross-team communication.

Desired Experience:

• Experience supporting large-scale HR transformation or system implementation programs.
• Familiarity with data quality frameworks and testing methodologies.
• Experience in SOX-compliant or highly regulated environments.
• Background in HR operations or case management support models.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, an