Office Assistant to Enrollment & Student Success

Overview

The Office Assistant to Enrollment & Student Success at Pennsylvania College of Technology is responsible for providing administrative support to the Director of Enrollment & Student Success Administration, the Director of Enrollment Communications & Systems and the Director for Student Advocacy. This position will play a critical role in ensuring the smooth and efficient operation of the core processes associated with each area of responsibility.

 

Benefits include: medical and dental insurances, retirement plans, paid time off, educational benefits for employees and dependents at Penn College and Penn State University, and more. For additional information, click here.

Qualifications

EDUCATION

• High School Diploma or GED or equivalent. Required
• Associate's Degree in Computer Science or Office Administration. Preferred

EXPERIENCE

• Two (2) years of clerical and/or secretarial experience, OR, equivalent combination of experience and education. Required

ABILITIES AND SKILLS

• Superior interpersonal skills necessary to deal effectively and courteously with staff, faculty, students, school district personnel and the public. Required
• Ability to interact successfully as a team member. Required
• Effective written and oral communication skills. Required
• Ability to operate in a fast-paced, multi-project environment. Required
• Effective time management and organizational skills. Required
• Ability to work with little or no supervision. Required
• Ability to resolve routine problems with accuracy and composure. Required
• Functional ability with computers including spreadsheets, databases, word processors, and web pages/portal, or the ability to learn. Capable of dealing with a variety of assignments simultaneously. Required

 

Responsibilities

Provide administrative support to the Director of Enrollment & Student Success Administration, the Director of Enrollment Communications & Systems, the Director for Student Advocacy, including scheduling appointments, managing calendars, and handling correspondence.

Support administrative needs of the College’s placement testing processes, including daily reviews, communications, and approvals.

Support the development of re-enrollment materials for students returning to the College.

Serve as the primary backup for the Davie Jane Gilmour Center Information Desk when staffing coverage is needed.

Serve as the Recording Secretary for the AS&I governance committee.

Provide occasional support for reception of the Hudock Center for Academic Excellence.

Coordinate and submit purchase orders as needed.

Support the revision of policies and procedures relevant to the division of Enrollment & Student Success.

Support budgeting and staffing processes in coordination with the Manager of Budget and Staffing Processes as needed.

Assist with the coordination of events and meetings, including preparing agendas, taking minutes, and following up on action items.

Serve as a point of contact for internal and external stakeholders, including faculty, staff, students, and community and secondary partners.

Provide support for the Hudock Center for Academic Excellence's programs and services, including managing sensitive student data.

Assist with the development and implementation of new initiatives and projects.

Conduct research and gather data as needed to support the operations and decision-making processes of areas of responsibility.

Provide additional support to other Enrollment and Student Success offices, when appropriate.

Perform other duties as assigned by the Director of Enrollment & Student Success Administration.

Physical Standards and Special Job Features

None

Pay Transparency

Based on minimum education and experience qualifications the hourly range is $19.00 - $24.00.

College Statement

This is not a complete itemization of all facets of this position. This job description is not an employment agreement or contract. The College has the exclusive right to alter this job description at any time without prior notice.

EEO Statement

Penn College is committed to equal opportunity and the diversity of its workforce.

 

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Job Code

L1167