Director of Operations

Employment Status: Full-Time, Benefits Eligible

Location: On-Site at Gymreapers HQ in Nampa, ID (20 mins outside of Boise, ID)

Reports To: Senior Director of Operations

Job Description:

Gymreapers is a high-growth ecommerce brand selling premium fitness and lifting gear across Shopify DTC, Amazon, TikTok Shop, and major retail partners including Walmart, Dick’s Sporting Goods, and Scheels. We have internalized fulfillment and are building the operations infrastructure to support aggressive, sustained growth.

We are seeking a Director of Operations to own the day-to-day execution of our warehouse and fulfillment operation. This role is accountable for all 4-wall performance — receiving, pick/pack, shipping, labor productivity, and inventory accuracy — and leads a team of operations leaders responsible for moving product accurately and on time across every channel.

The Director of Operations sets the daily performance cadence, owns the warehouse P&L, resolves escalations before they move upstream, and builds the systems and habits that allow Gymreapers to scale without breaking. This is a hands-on leadership role for someone who takes personal ownership of outcomes and develops the people around them.

About Gymreapers

At Gymreapers, we make gear with a purpose and focus on material integrity. You get high-quality lifting gear that’s made to outlast cheap look-a-likes.

We’re reengineering people’s workouts and improving the support needed to lift better, longer, and stronger. Improve performance, relieve pain, and add stability to your workout program with premium lifting belts, knee sleeves, wrist wraps, and more.

With our mantra, “NOTHING IS GIVEN,” we embody a relentless pursuit of excellence, innovation, and community-building.

Our Core Values

Grow or Die  ·  Customer Obsession  ·  Extreme Ownership  ·  Nothing is Given // Everything is Earned  ·  Be Humble  ·  1% Better Everyday  ·  Live with Integrity  ·  Sacrifice

Key Responsibilities:

1. Warehouse and Fulfillment Execution

Own all 4-wall operations and ensure product moves accurately and on time across every channel.

• Lead receiving, putaway, pick/pack, and shipping functions with consistent performance against daily throughput targets
• Hold operations managers accountable to KPIs, SLAs, and daily cutoff attainment
• Own the daily operations cadence: huddles, performance reviews, exception management, and end-of-day close
• Ensure order accuracy and on-time ship rate targets are met across DTC, Amazon, and wholesale channels
• Manage returns processing and reverse logistics within the four walls

2. Labor Planning and Workforce Management

Build and manage the warehouse workforce to meet throughput demands efficiently and cost-effectively.

• Own labor planning and scheduling across all warehouse functions, including seasonal flex and surge planning
• Drive productivity targets: units per labor hour, overtime management, and cost per unit fulfilled
• Partner with HR on hiring, onboarding, and retention of warehouse associates and managers
• Build a culture of accountability and ownership on the warehouse floor
• Ensure OSHA compliance, safety standards, and incident reporting across all warehouse activities

3. Inventory Accuracy and Control

Own physical inventory accuracy within the four walls and maintain tight control over stock integrity.

• Manage cycle count programs and ensure inventory accuracy targets are consistently met
• Oversee receiving accuracy against POs and escalate discrepancies to supply chain quickly
• Partner with supply chain on inventory reconciliation between physical counts and system-of-record
• Minimize shrinkage, damage, and mis-location through disciplined process and associate accountability

4. Systems and Process Ownership