SAP SuccessFactors iXp Intern - Customer Growth & Advisory Programs

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

About the SAP Internship Experience Program

 

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

 

Three reasons to intern at SAP 

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. 

3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

 

What you’ll do:

 

Position title: SAP SuccessFactors iXp Intern – Customer Growth & Advisory Programs

Location: US (Preferred: Mountain Time Zone)

Expected start date: February 2024

Duration: 6 Months

Schedule: 40 HR/Week  

 

As SAP SuccessFactors Customer Growth and Advisory Programs Intern, you will support the team to help enrich the customer experience through peer communities and retention programs that support the vision and message of SAP SuccessFactors. This includes supporting operational management and execution of strategic advisory boards, adoption marketing programs, team communications and SharePoint site, internal team data hub, and publishing the quarterly Logo Deck for our Global Sales Hub. 

 

The individual will be responsible for three main areas of support: 1) customer program execution support 2) team communications and operations 3) ad hoc team project execution

 

This job requires a self-driven, get-it-done personality who demonstrates high levels of communication, accuracy, strategic thinking, executive presence, proactivity, and consistently meets deadlines.

 

Responsibilities/Tasks:

• Supports program leads with execution and preparation of customer-facing events, virtual advisory board sessions and adoption marketing programs from execution to follow-up.

• Plays a key supportive role in production of virtual sessions, including back-ground Zoom operations for all customer sessions.

• Prepares internal briefings to cover session outcomes, scope, agenda, etc. of the in-person and/or virtual event.

• Creates all customer session recaps with input, take-aways, and action items sent out to customer advisory members after each session.

• Prepares customer-facing presentations with attention to branding, accuracy, spelling, and slideshow best practices. 

• Manages team communications hub (SharePoint site) with ongoing updates.

• Manages and creates all external customer advisory board Work Zone pages and bio directories for customers to access shared documents.

• Manages team process documentation and session data results tracking.

• Owns team communications, including writing and sending out promotional blurbs to relevant SAP channels to drive event registration; consolidating and positioning customer insights data into consumable formats; and any ad hoc special project requests.

• Updates and publishes the SuccessFactors Logo Deck on the new Sales Hub each quarter

 

What you bring:

 

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

 

• Independent self-starter who is comfortable driving their own initiatives forward without prompting from others – able to prioritize tasks to meet deadlines.

• Acts with precise attention to detail in all customer interactions: internal communication and alignment is key

• Highly organized and can juggle multiple customer boards, programs, and events at once, while maintaining accuracy and creativity

• Must have the ability to manage customer expectations

• Thinks broadly and strategically about the business vision and brings it to the cu