Senior IT Applications QA Product Manager

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.

Job Description

Your Career

Palo Alto Networks's enterprise architecture group is looking for a seasoned QA product manager to be part of  our quality assurance team. You will be part of a world-class IT organization that works on various ground-breaking technologies and supports the entire enterprise. We want a passionate QA manager who loves to innovate and build high quality products. We are looking for self starters who take ownership of their areas of focus and who are driven to solve problems at every level. Collaboration and teamwork are at the foundation of our culture and we need engineers who can communicate at a high level and work well with others towards achieving a common goal. 

We expect office-based employees to be in the office four days per week, with one day working from where they choose. We believe being together facilitates casual conversations and those magic moments where we can work on issues and ideas informally. These moments build capability and deepen trusted relationships and allow our people to feel safe in taking risks and being disruptive. Like so many companies, we are working through the details and things could change …. but in general if a role is deemed office-based we want our teams to be together four days per week.

Your Impact

• Leads the expansion of manual and automated QA across all business applications within IT
• Leads the test strategy, test plans & test execution program
• Works on building a Quality driven engineering culture that helps ship products rapidly and with good confidence
• Collaborates with product teams (SFDC, SAP, Custom Apps, Data & Analytics etc.) to define roadmap, framework & implementation approach
• Partners with PMO team(s) to define milestones and timeline for delivery as applicable to each product/business team for manual and automated testing
• Act as the primary point of contact for all quality aspects of releases
• Partner with delivery & platform vendors/partners to establish, document, and enhance QA processes 
• Run standup meetings with QA teams to track/review progress and ensure jira stories are all up to date
• Reviews various scenarios with business users and IT product owners. Guide the QA team on creation of test scenarios, scripts and execution
• Support IT and Business owners through SIT and UAT cycles by preparing test plans, coordinate test case execution, track defects and triage across teams for overall delivery
• Communicate and Track any quality risks, gaps or issues across all test cycles to the stakeholder groups
• Define manual and automated QA metrics and implement measurements to determine test effectiveness, testing efficiency, and the overall quality of the Product
• Establish traceability of requirements through functional tests and defect lists
• Work with engineers and IT product managers so that defects are correctly captured, reviewed, prioritized, and triaged

Qualifications

Your Experience

• 10+ years of overall experience within Information technology
• 5+ years of hands-on experience in Quality Assurance and test engineering,  leading/managing QA teams
• Must have expert knowledge of Software QA processes, methodologies, analysis, etc. with prior background in automation frameworks such as JUnit, TestNG, Selenium
• Strong Experience with web service technology like XML, REST, SOAP
• Strong Experience in testing E2E business applications (SalesForce, Steelbrick, SAP, Customer licensing etc.)
• Experience with GCP infrastructure, test/defect management tools, CI/CD and DevOps tools
• Experience with the full software development lifecycle and delivery using Agile practices
• Must be Local in SF Bay area, onsite role

Additional Information

The Team

Our IT Quality