Sr. Specialist, Project Management - Project Management Office (PMO) - Hybrid

Job Description

Global Project and Alliance Management (GPAM) sits in the R&D organization at our Company (known as our Company's Research Laboratories). Our GPAM mission is to drive pipeline progression as enterprise leaders through organizational alignment and integrated planning and execution. The Project Management Office (PMO) within GPAM enables pipeline progression and cross-functional execution by integrating planning capabilities, data science / engineering, and insight generation into our R&D governance, planning, and monitoring ecosystem. We provide the tools and capabilities that help our Project Managers, Alliance Managers, and Governance Managers navigate R&D product development lifecycles, R&D pipeline governance processes, and annual R&D business planning cycles. We also own pipeline and project portfolio information for the R&D division and provide R&D Executives, Functional Managers and R&D Finance with information to help them monitor the progression of our pipeline and make informed decisions to manage their parts of the R&D division.

Senior Specialist, R&D Pipeline Project Management Office is a role that will facilitate one or more of the following across our R&D governance, planning, and monitoring ecosystem: process improvements, technical system improvements, knowledge / training content development, business operations, system operations, and/or pipeline review.

Under the broad guidance of the Executive Director, Head of our Research & Development Division GPAM Project Management Office and with regular oversight from of the Directors of the our Research & Development Division GPAM Project Management Office, the core responsibilities for this position include:

Key Responsibilities

Facilitate business process and technical system improvements, including but not limited to:

• Conducting stakeholder interviews and focus groups

• Process mapping, process review, improvement identification, process redesign

• Process improvement ideation, pro/con review, ideation prioritization

• User experience mapping, business analysis, business requirement definition, technical improvement identification, technical requirement definition 

• Training / change management / communications content generation

• Implementation / rollout / hypercare execution and project management

Facilitate business operations, including but not limited to:

• Recurring R&D business management processes associated with month-end close, quarterly forecasts / earnings, annual portfolio reviews, and budget / priority / scorecard setting.

• Recurring GPAM processes associated with onboarding, training, and knowledge management, which may include content generation and presentation.

• End user issue triage, resource identification, and/or troubleshooting

• Downstream data consumer issue triage, resource identification, and/or troubleshooting

Facilitate capability / system operations, including but not limited to:

• Business capability management and administration, which may include user access, improvement ideation, IT requirement backlogs, and release planning

• Integrated data model management and administration, which may include improvement ideation, IT requirement backlogs, and release planning

Collaborating on pipeline reporting and analysis, including but not limited to:

• Contributing to ad-hoc pipeline visualizations for R&D Divisional Executives, Corporate Executives, and Board of Directors.

Required Qualifications 

• Bachelor's degree required

• 3 years of experience with new product development processes, information, and/or enabling systems in industries including, but not limited to: consumer products, industrial products, and biopharma products 

• 3 year's experience in one or more science/engineering-heavy industries that require large stage-gated capital investments across their portfolio - for example: biopharma, aerospace, defense, high technology, construction, energy, transportation, telecommunications, automotive, and industrials

• Demonstrated ability with project management processes, information, and enabling systems and with business process management and process improvement

• Demonstrated ability with operational data preparation, cleansing, modelling, analysis, and visualization

• Proficient in Microsoft 365 suite of tools (i.e. Word, Excel, PowerPoint)

• Demonstrated strong attention to detail; ability to be detail-oriented

• Dem