Customer Development Manager

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Job Description:

BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE.

At Ryder, our most important competitive advantage is our people. CULTURE-INTEGRITY-FAMILY. As a "CDM," you’ll be part of a dynamic team, equipped to succeed and empowered to develop your sales career.

• Top Technology Provider for Food & Beverage Supply Chain
• Top Third Party Logistics (3PL) Provider to the Retail Industry
• Largest Electric Truck Footprint in the US

Job Summary

The Customer Development Manager position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process. Your ability to build and maintain relationships is critical to the success in this role.

The position requires ground travel and includes salary, mileage reimbursement, company cell phone, and excellent monthly commission potential. Some travel may apply for training. We also offer a full benefits package, 401k employer match, and a discount on shares!

YOUR JOB SEARCH ENDS HERE.

Base Pay Range: $50,000 - $65,000 (DOE) + uncapped lucrative commission structure!

Check out these videos!

https://www.youtube.com/watch?v=usBbl6L1V6E

https://www.youtube.com/watch?v=b24PFgxvVS0

Ryder's been named: “Top Company for Women to Work for in Transportation” by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies,” one of “America’s Most Responsible Companies” by Newsweek. 

We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized us with their Supplier Environmental Excellence Award.

Essential Functions

• Maintain regular and consistent contact with customers to meet customer requirements. Develop sales penetration plan. Segment account base by opportunity for growth and potential for risk. Present Ryder services and capabilities. Develop relationships with all customer buying influences. Develop complete understanding of customers business, goals and objectives. Work with RIL to develop opportunities for the application of those services as appropriate. Serve as facilitator between customer and Ryder departments or Ryder vendors.
• Ensure contracted services are delivered to customer. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor CSI results by account. Develop knowledge base of competitive alternatives. Contribute to an effective transition of accounts sold.
• Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn cust