Account Administrator, Employee Benefits

About Us: 

HUB International is a global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 20,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.  We are a company dedicated to superior customer service with employees committed to adding value to every client activity. 

As an Employee Benefits Account Administrator, you will be responsible for assisting Account Managers, Account Executives and Benefits Consultants with the servicing and administration of assigned accounts in accordance with the practices, policies, and procedures of the Company. 

Duties and Responsibilities: 

• Working with Account Manager on all business functions including enrolling employees in a proprietary online enrollment system, reporting, reconciling employees and benefits with employers and carriers, addressing employee benefit questions and claims inquiries and ensuring clients’ needs are met 

• Assisting Account Manager with Annual Enrollment by helping create communication material, preparing spreadsheets, testing the online enrollment system, enrolling employees in benefits, generating consolidated bills, and reconciling everything after enrollment is over 

• Establishing and maintaining strong and effective business relationships with clients, carriers, and management 

• Other projects and duties as assigned by Unit Leader, Account Managers, or Account Executives 

Key Competencies: 

To perform the job successfully, an individual should demonstrate the following competencies: 

• Teamwork – Supports all organizational departments in a collaborative effort for everyone to succeed 

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information 

• Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed 

• Quality Management – Demonstrates attention to detail 

• Project Management – Ability to work with a team and adhere to deadlines 

Qualification Requirements: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Experience and Education 

• 1-2 years administrative experience or previous work experience related to group health insurance preferred