Veterinary Receptionist - London, KY

Who we are

London Veterinary Clinic is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary ReceptionistStatus: Full-timeSalary: Negotiable and based on experienceSchedule: Monday thru Friday with scheduled day off and rotating weekends and holidays

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education opportunities, and ongoing professional development

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and a schedule that supports work-life balance

Looking for a Reception Role Where You Can Make a Difference Every Day?

Are you passionate about animal welfare and nurturing the human-animal bond? Do you believe client education is key to helping pets live long, happy, and healthy lives? Do you love puppy kisses and kitty face nuggets? If so, London Veterinary Clinic wants to meet you!

We are searching for an experienced Veterinary Receptionist to join our team. At London Veterinary Clinic, we take employee well-being seriously. We believe you can have a rewarding career in veterinary medicine while still enjoying life outside the hospital. That's why we offer a schedule with no nights, no major holidays, and rotating weekends, along with a supportive team environment that encourages both personal and professional growth.

Why Our Receptionists Love London Veterinary Clinic

• No nights and no major holidays
• Rotating weekends to support work-life balance
• A supportive team that genuinely enjoys working together
• Opportunities for professional growth and development
• A clinic culture focused on compassion, teamwork, and client education
• Meaningful work helping pets and the people who love them
• A workplace where your contributions are valued

What You'll Do

• Greet clients and patients with warmth and professionalism
• Answer incoming phone calls and assist clients with questions and scheduling
• Schedule appointments and manage daily appointment flow
• Check clients in and out efficiently and accurately
• Process payments and maintain accurate client records
• Provide exceptional customer service and client communication
• Educate clients on hospital services, policies, and next steps
• Maintain a clean, organized, and welcoming reception area
• Collaborate with the veterinary team to support hospital operations

The Extras You'll Actually Feel

• A team that supports your success and celebrates your growth
• Opportunities to expand your veterinary knowledge and skills
• Leadership that values open communication and collaboration
• A positive work environment built on kindness and respect
• The opportunity to build lasting relationships with clients and their pets

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)