Sr Manager- Agile Digital Delivery & PMO

Job Title: Senior Manager Agile Digital Delivery & PMO

Reports to (Title): Director, Customer Service Projects

Work type: Office

Location: Boston MA, Pittsfield, MA, Augusta ME, Portland, ME, Orange CT, Rochester NY, Kirkwood NY

The base salary range for this position is dependent upon experience and location, ranging from $134,720- $193,600

Job Summary:  The Senior Manager Agile Digital Delivery & PMO, reporting to the Director, Customer Service Projects, is responsible for planning, organizing, and leading agile project teams to deliver high-performance and high-quality agile projects. This role involves coordinating a team responsible for managing multiple concurrent projects using agile methods across various business areas. Additionally, the Senior Manager Agile Digital Delivery & PMO collaborates closely with Global and Local Digital planning functions, Solution Engineering, Architecture & Solution, Data & Analytics, and Business Testing and Change Management teams to effectively orchestrate our delivery at both portfolio and squad’s level. The role also includes financial, budget, and procurement management responsibilities, including forecasting, planning, and overseeing related processes.

Key Responsibilities

• Act as the main point of contact for purchasing related items for multiple functional areas ensuring procurement guidelines are followed.
• Establish and develop AGILE delivery capabilities, including implementing AGILE methodology in coordination with global teams.Lead the team of Agile Project Managers (Agile Coaches/Scrum Masters) and assign them to various Digital Solutions Projects. Agile Project Managers will be responsible for: a. Ensuring AGILE methodology and tools are applied and embraced by the agile team members. b. Evangelizing and training the team and Product Owner on agile practices, values, and foundations. c. Supporting the Product Owner in creating the Product Roadmap. d. Assisting the agile team in developing the MVP/Product Backlog and Sprint Planning. e. Conducting daily scrums and Product Backlog Refinement sessions. f. Leading Sprint Review sessions and Sprint Retrospective meetings. g. Creating synergies and promoting collaboration within the team to achieve shared objectives. h. Facilitating meetings to achieve their objectives within agreed-upon timeframes and ensuring knowledge sharing. i. Ensuring timely and budgeted delivery of digital projects and providing regular reporting on project status.
• Proactively identify opportunities for new innovative Digital Solutions in collaboration with Digital Solutions Managers and peers
• Collaborate with Digital Solutions Managers to define, plan, and source Digital Projects, including identifying necessary resources and external services.
• Ensure excellence in digital project management, including defining project vision, objectives, milestones, and schedules, leading project status and working meetings, preparing progress reports, managing project risks and issues, and taking corrective actions when necessary.
• Collaborate with Global and Local Digital planning functions, Solution Engineering, Architecture & Solution, Data & Analytics, and Business Testing and Change Management teams to effectively orchestrate delivery at both portfolio and squad’s level.
• Manage vendor relationships, including performance evaluation and ensuring vendors meet contractual obligations.
• Oversee financial, budget, and procurement management processes, including forecasting, planning, and other related responsibilities.
• Assist in managing customer expectations, stakeholder communications, and project governance.
• Drive ongoing process improvement initiatives and best practices for Agile Project Management, utilizing PMO expertise.
• Collaborate in defining Applications Development Frameworks and managing programs at scale.

Required Qualifications

• Minimum of 10 years of experience, with a focus on digital project delivery in the Energy and Utility industry.
• Previous management/supervisory experience.
• Experience managing internal and external staff.
• Experience managing various technologies and associated vendors.
• Strong track record of vendor relationship management and contract compliance.
• Financial management experience, including forecasting, budgeting, and procurement processes.
• Willingness and ability to travel

Preferred Qualifications

• Proficient in vendor management and contract negotiations.
• Business-oriented with excellent presentation and storytelling skills.
• Previous management/supervisory/leadership experience.