National Account Manager - Emerging Accounts

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Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide.

As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by our myQ digital ecosystem. 

This role is within Chamberlain Group's Sales function. A successful incumbent is expected to (i) analyze account opportunities and performance; discover and address customer needs; generate and develop new business opportunities; conduct quarterly account presentation to customer senior leadership, (ii) manage end-to-end sales activities including conducting sales presentations and provide training on new programs and products, and (iii) drive “Trusted Advisor” relationships with national accounts in order to maximize revenue and profit opportunity.  Requires 5-8 years of large account management experience and a minimum of a Bachelor's Degree.

Job Responsibilities:

• Analyze account opportunities and performance; discover and address customer needs; generate and develop new business opportunities; conduct quarterly account presentation to customer senior leadership

• Manage end-to-end sales activities including conducting sales presentations and provide training on new programs and products

• Maintain sensitivity toward business by balancing OEM, dealer direct and distributor sales ratio

• Manage and develop strategic relationships with key internal and external decision makers

• Provide product updates to OEM accounts and identify and target new product or market opportunities

• Create solution-based sales strategies, using research and market insight as leverage

• Forecast demand and budget to support joint business planning with the customer; identify logistical synergies

• Conduct competitive research and develop a plan to counter competitive influence

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

• Protect Chamberlain Group’s reputation by keeping information confidential.

• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed

• Motivate and lead a high performance team by attracting, developing, engaging and retaining team members

• Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies

• Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications

• Lead and motivate individuals and teams to create a workplace culture that is consistent with the Chamberlain Group mission, vision and values.

Job Requirements:

• Bachelor's Degree

• 5-8 years of large account management experience

• Able to travel up to 60% - domestically and internationally; valid driver's license

• Preferred: Master's of Business Administration preferred

• Preferred: Experience with multi-faceted, large volume accounts and an understanding

The pay range for this position is $106,450 - $175,325; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience.  In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements).  This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. 

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